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Airtel / prepaid top-up card didn't work

1 India

I have got a prepaid top-up card(Rs.25/- worth) and tried with the pin number to top it up. But went on giving an error msg (Invalid combination) whenever I attempted to top it up. When reported in customer care, there was no proper intimation as to what to do. I found that customer care people are unaware of what to do with my complaint. Finally I could do nothing...

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