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Airasia / service

1 Bhubaneswar, India

We have booked 2 tickets from paytm. So, to collect boarding pass we went to a check in counter, after showing the confirmed ticket the air asia officer has demanded that we need to pay extra 250 per ticket for picking a seat, which I have never heard off.So what does booking a ticket mean, so booking a ticket doesn't mean that you have a seat.We haven't asked for any seat change. Moreover the officer was rude and when asked about why we need to pay extra he replied harshly that I need to check terms and conditions.
This has been my worst experience with any airlines till date.
Today I got to know that even airlines cheat people for making extra money.
I hope you go through this issue and respond as quickly as possible.

Airasia
Airasia

Ab
Sep 23, 2018

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