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Airasia / refund

1 Singapore

Due to volcano eruption, my flight to bali was cancelled and I had requested for full refund. It's over a month now, and I haven't recd refund from airlines.

As per airlines, they have refunded my money, but my bank is yet to receive the funds. I enquired airasia to provide the relevant transaction details for refund, which they are not providing.

Jan 2, 2018

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