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ABSA Bankcredit card division

I am shocked at Abs. I had a complaint about card division and instead of continuing to deal with them I sent a request to Abs Action Line asking for the banking details that I could use to pay my credit card from a Standard Bank account.

I received an extremely dismissive / uninterested message from Buhle Radebe saying that I would need to call card division to get the details from them.

Is it really that difficult for Buhle to email card division to get the banking details and to forward them to me?

Thanks and regards

Ke
Jan 31, 2017

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