Aarons Furniture Rentals — beware
Aaron's on 4127 Tamiami Trail S, Venice, FL 34293 is a mess. Please! I do not want anyone to go through what I am going through. I work in an Emergency Room, and find this store to be more stressful than my job.
I had two agreements in January when I moved here. One was due on the first, one on the 15th. The manager was great. Well, I went out of town, and prepaid from may15th to July 1st. When I came back to pay my 7/1 payment i was informed that I owed both agreements on the first. there was a new manager, and a new associate. Apparently, after an hour long discussion, it was discovered my due date for both had been accidently changed to the first. I went ahead and paid for both agreements, with the understanding, and paperwork to confirm, that the agreements would then go back to the 1st and 15th. I paid my 7/15 payment with no error. By 8/1/10 I place a check in the drop box for 25.00 over the amount owed. When I called to make sure they recieved the check, alas, there was a new manager that informed me that they did receive the check, but it was "short", as both agreements are due on the 1st. I could not believe it!!! I overpay, and they consider me delinquent? I inform the manager to look at the records. I wait for a call from the Regional manager...nothing. Then as i am ready to write my check for the 15th payment, I have a note on my door, saying they came by to "discuss" my account, ie "take my furniture". I also receive a letter stating I owe 157.00 to reinstate my account. I have always overpaid my account, not underpaid. i am so frustrated, I have reported them to the Better Business Bureau. Please beware of this store and Aaron's in general as I have not been able to find any help. It is so hard to pay your bills on time, and still be terrorized by one company. i am interested in hearing from anyone who is having a similiar problem. Thank you for reading this.
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