7-Eleven / parking lot safety issues
On January 3, 2019 I was arriving at the 7-11 on Gudgell in Independence MO at 8:07 am to start my shift at 8:15 am. Upon my arrival my car hit a hole. I got out of my car to find that it was the hole to the gasoline storage tank and the cover was not place on it. My car has significant damage because it broke a tire rod hitting this. I talked to my field consultant and market manager and he told me that there was nothing that he could do because I work there. However I was not on shift at the time of the incident so technically at the time I was a visitor/customer. I am not sure why I am being denied on my claim to have 7-11 pay for my car to be fixed. 7-11 is acting very unprofessional in speaking with me about this incident. I have been told it doesn't matter because I work there, but if it were a random customer then they would fix it. Personally I am surprised to find I was the only person that hit it, otherwise this could have cause a lawsuit if anyone else would have hit it or fallen into it. As far as I know the case is still open but it has taken me calling them 19 times just to get anyone to talk to me like an actual person. And then I still get nowhere. Insurance will take care of it if 7-11 will approve it. This is making my life very stressful because I need my second car and this is causing a lot of issues with my getting my family back and forth to school while I am at work. Could someone please look into this issue again, I am tired of spending all my free time trying to get someone on the phone to help me. I am seriously considering not working for this company any longer because of how you are treating me and my family.
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