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CB Airlines and Air Travel Pegasus Airlines
Pegasus Airlines

Pegasus Airlines review: Flight reservation refund

A
Author of the review
11:26 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Complaint:
I cancelled my reservation with Pegasus Airlines (PNR: 2XVKRP), but the refund has not been returned to my account. When I checked the refund status, the system showed: “No application records were found for the refund request.” This means no refund request was created by the airline, even though the ticket was cancelled. I have contacted customer service several times, but I still have not received a clear answer or a refund date. I am requesting that Pegasus immediately create the refund request, process my refund, and confirm the exact date when the amount will be returned to my original payment method. This delay is unacceptable and has caused inconvenience.

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    More phone numbers
  3. Pegasus Airlines emails
  4. Pegasus Airlines address
    Aeropark Yenişehir Mahб Osmanlı Bulvarı № 11/A 34912 - Kurtköy, Istanbul, Turkey
  5. Pegasus Airlines social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 12, 2026
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Pegasus Airlines Category
Pegasus Airlines is ranked 39 among 196 companies in the Airlines and Air Travel category
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