The complaint has been investigated and
resolved to the customer's satisfactionResolved Comcast — stealing my money
resolved to the customer's satisfaction
So if your a slacker like me and sometimes get disconnection notices from comcast, be sure to file them away. I recently had my services softly disconnected so I was receiving only basic cable. About a month later I pay the bill and have services restored. of course they will charge you as if you were receiving your full services So when I call 1800xfinity to get my bill adjusted for the time that my internet, digital cable, showtime, hbo, and phone were taken from me they could not credit my account. They could not credit my account because they never recorded a date of disconnection. The representative had no explanation of why so I threw out a date that i thought the disconnection occured. She said that I couldn't prove it. Then I had to ask how to prove it and she tells me i would have to find the disconnection notice sent to me in the mail and take it to my local office. Its the one that comes in the blue envelope. Luckily I still have it so I will be sure to request my hard earned 150 dollars that comcast attempted to swindle from me. More of the rich stealing from the poor.