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Broadband national is a big rebate scam company. I have been trying to get back my rebate for the cable and internet service with comcast. Broadband national has been giving one or the other reason for the delay in processing my rebate form and finally after 8 months they say that I submitted the wrong rebate form. I don't understand how this can happen? All the conditions on the rebate forms were met and don't know why it took them more than 6 months to update with a rejection status.
Well there has been some positive response from Broadband National since I registered a complaint. One of the company manager tried to address the problem and made sure that I got my rebate back. It took them about 10 days to find out where the problem was in their system and send a special request to their finance department to reconsider my rebate application.
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My wife just got a rejection letter (from a rebate submitted in September) claiming that we didn't submit proof of a qualifying service, even though we kept copies of all paperwork and it is CLEARLY, and PRECISELY what they asked for. I have it here in my hand, and I went over every single detail!
We are going to see if we can fix it, and if we can't then I will write my opinion on every review/opinion web site that I can find.
YES, I AM AGREE WITH YOU ALL, BROADBAND NATIONAL IS A BUG FRAUD COMPANY.
The following is what I just got.
Comcast Single Service $50 - $125 MIR
Rebate Number 095304
Promotion Type Rebate
Submission ID [protected]
Status We are currently unable to approve your rebate for the reason listed below.
The proof-of-purchase you submitted did not demonstrate purchase of a qualifying service.
You will receive a letter or postcard describing this problem. The letter or postcard may have instructions on how to correct this error.
YES, I AM AGREE WITH YOU ALL, BROADBAND NATIONAL IS A BUG FRAUD COMPANY, THEY DO NOT GIVE ANY REBATE $ AND GIVE ALWAYS BULL-### ANSWERS. YOU CAN SEE THE STATUS OF MY REBATE FROM BROADBAND WEBSITE, THEY SAID THAT I DID NOT SUBMIT THE CORRECT FORMS BUT I DID, I DOUBLE CHECKED AND EVEN I HAVE ALL THE COPIES OF PAPERS SUBMITTED TO THEM. THESE PEOPLE ARE REALLY FRAUD AND BIG THIEVES... TAKE CARE AND NEVER GO THROUGH THEM... YOU WILL NEVER GET $ FROM THEM...
SHARMA, A
Promotion Comcast $25 - $250 MIR
Rebate Number 094788
Promotion Type Rebate
Submission ID [protected]
Status We are currently unable to approve your rebate for the reason listed below.
You did not submit the correct rebate form for this promotion.
You will receive a letter or postcard describing this problem. The letter or postcard may have instructions on how to correct this error.
I submitted my rebate back on June 15th and it is October 3rd---coming up on 4 months! The status on the website said it was mailed on August 27th, and to allow 31 days for delivery. 31 days to mail something out. I don't even live at the address I put on the rebate anymore, I am hoping the post office forwards the mail to me, god forbid I attempt to change anything in the fragile rebate receiving process.
I finally called since it has been more than 31 days since they "mailed" the rebate, and was told to wait another 10-12 weeks to get the check. WTF! I would love a job at the processing department, the only stress is probably fear of getting fired for actually doing work.
Yes, they are in the processing of scamming me now. I was told when ordering that the rebates would be processed in a month. It took them weeks to even enter my rebate into the system and now they are saying 10-16 weeks processing time! Who did you call at BroadBand National to resolve this?
That is very much true. even same happened to me and one of my friend.. Getting comcast connection through broadband national is fraud. They never ever give your rebate back.
Broadband national rebates is a big scam. Please dont put hopes on Broadband national rebates. They give you all stupid reason for not to pay your rebates.