The complaint has been investigated and
resolved to the customer's satisfactionResolved Combined Insurance — no pay out
resolved to the customer's satisfaction
Have has Combined Insurance for years. Never had an issue until my Husband was killed in a car accident. I have been now fighting with them for 6 months. They said he was DUI on his Rx by FAA doc. He didn't fly, he did not have his pilot lic, The research I have done shows not enough Rx in his system. I faxed info to them and after 8 weeks, and after not hearing anything from them I called back told them I was contacting a lawyer. The next day I called back was told they sent me a letter, 4 days later No letter. I called them many times, they said they'd call me back. Fat chance, they never did. I proved them wrong so now I'm waiting to see what the next excuse is. Like I haven't been through enough.
No they did NOT call me, No they did NOT email me. They sent me two letters.I will send you a copy of everything they sent me and they info. I sent to them to help them see that my husband was NOT DUI.