Coast to Coast Grand Getaways reviews & complaints

Paid extra to avoid annual fees
Still pay annual fees
Paid up in July receiving email saying no annual fees until 2035.
1 month later called and told I extended my weeks but didn't cover annual fees. Then caller hung up on me.

Some months earlier the same individual, who is always rude and extremely disrespectful, talks incessantly, avoids answering my questions, and is horribly repetitive. I hung up on him and got a message back from him laughing as he reportedly now was able to cancel my membership, so I would lose everything.

Impossible to book

Prices do not match their claims

[protected]@yahoo.com

19, 000 for a vacation club that don't offer anything on their promises. I purchased this in The Bahamas while on vacation Please be careful out there. A vacation should be pleasant and not filled with vultures trying to take your money and lie to you.
They call you every 3 months to renew and even after you renew they keep calling and tell you if you don't renew you'll lose your membership. Also they are rude and don't deliver on their promises. They get their price online same prices you can find and they black ball you if you don't renew. They promise you have an account manager but all they do is collect money and when they cant they don't bother with you.

Last year, Mark Biondi told me that if I paid a one time fee or $398.00 or something I don't remember the exact amount... Anyway I was told we would never have to pay maintenance again. Now I am getting phone calls that if I pay another two years blah blah... I am not happy.. He flat out lied to me...

This is not a complaint. I have read some complaints about Coast to Coast's auto warranty in this forum. I checked out Coast To Coast with the BBB of eastern Ontario and while there were some complaints mentioned, BBB has given Coast To Coast an A+ rating. I would like to hear from people who have had positive experiences with this company as I am in the market to purchase such a policy. Any thoughts or help with this? Thank you.

I made a monster mistake in the Bahamas and became a member. Two years and over $3K later in payments I have not been able to find one bargain or advantage for a vacation. If anyone knows how I can get out of this expensive mess, please let me know. Thanks.

In past years, I had a membership with this company, and had last renewed that membership in 02/2009. I have been called numerous times trying to get me to re-new my expired membership. I have told them repeatedly that I am not interested in doing so. I am 81 yrs old, and have a husband dying from Alzheimer's. Adam McDonald, who identified himself as Acct Mgr of Coast to Coast called me again today. I allowed him to give his promo, thanked him, told him I was not interested, and hung up. He called right back, indignant that I hung up. I told him again I was not interested, and hung up. He left message on my answering machine that since I hung up on him, he would call me every day for the next two years.

If they delivered 50% of what they offered in the presentation it would be a 100% improvement. But above and beyond the fact they don't really give good rates or have good locations, their employees attitudes are absolutely abysmal. We were told we don't have to renew every year, we could simply not renew for a year or however long, then pay the renewal for a year when we wanted to use the service. Now, every year I get these high pressure, know-it-all wanna-be tough guys who try to push me into renewing. The first thing they say when I tell them what I was told in the presentation is "You didn't read the fine print", or "I cant speak about what they told you, but you HAVE to renew". Again, they don't deliver on the promises, they don't have decent or even competitive prices, and they flat out lie. And they are very slick about the sale. They get you a BoA Credit card to pay for the plan in full, so you then have no way of impacting the sale. You're stuck dealing with the back and they are off the hook.

While vacationing in Florida last June we made the mistake of attending an information session from Grand Getaways in order to obtain some discounted theme park tickets. After listening to the lies about cheaper hotels, cruises, and airfares we were ready to leave and collect our discounted tickets, but then the "white haired" man came to our table. He was very pushy and insistant about have a decision right away. He even imposed the idea that if we did not stay and talk to him that we would forfeit our rights to the discounted theme park tickets. I was getting tired of listening to this man's salesmanship, so I then made my second mistake by walking outside and leaving my elderly father alone with this "white haired" man. Upon my return my father had already signed the paperwork and given this man his credit card.

We tried to make the best of a horrible situation by calling to get prices and availability for possible vacations. It has been four months of phone tag and rude representatives and we still haven't been able to utilize this "vacation club". My father was "robbed" for thousands of dollars!

The main purpose of this post is to let everyone know what a SCAM this company is. I know they don't only prey on the elderly, but it certainly seems like they are a prime target. Also...if anyone is interested in or is aware of a class action law suit against these "theives", please let me know and we would be more than happy to join your cause!

I found charges from this company appear on my bill when we called them they said it had be authorized over the Internet.By the way their number is [protected] ) for anyone needing to contact them.After fighting with them they reimbursed us, 2 months later it was back.Had to fight with them this time.They insisted there was no more charges even though I was looking at them on my bill.After 3o minuets and a supervisor later, supposably it will be fixed again.

I paid over $2000.00 extra on my vehicle as a recommendation as it was a used car. It's a 2004 Mazda6 GT that had very low miliage, but I was like "What the heck, atleast I will have protection". The cost was based on that fact that my car was manual and fully loaded and I wanted 24 months of coverage and unlimited KM.

I bought the car in Jan 2009 and signed all the papers.

I didn't receive my warrenty package after 2 months. So I called the dealer who told me that they would sent me a copy of what I signed and will contact Coast to Coast Dealer Services Inc to let them know.

A few weeks later I received an envelope with instructions on how to keep my warrenty valid. I had to fill in a form every 5000km or every 3 months. I must maintain the and do my regular services.

So to keep in line and get receipts I took my car to Mr.Lube and Mazda to get services done to it, oil, lube, you name it. Since I bought the car with low mileage (69, 800KM) I didnt think I would have any problems.

Until 1 yr later when my car hit 100, 100KM. I noticed that it was harder to get into gear and would grind. I also noticed that my clutch was slipping. I know that the clutch is my responsiblity so I paid to change it. MR. Transmission did the job for me. This all happened in March 2010 and cost me a bundle of money. When I picked up the car, it was still hard to get into gear, but the clutch was majorly diferent and felt like a new car. I took the car back to Mr. Tranmission who told me that the clutch has nothing to do with the hardness of getting into gears. They check everything again and took if for a ride, came back and told me that their is something wrong with the Syncros. I asked how much that would cost, he asked me if I had any warrenty on the car. I was releived as the cost to do this job would cost me an additional $1500.00.

I parked the car for acouple of weeks and then contacted Coast to Coast Dealer Service Inc on April 23, 2010. This is when everything went down hill and I felt ripped off.

I was told by the agent that Coast to Coast Dealer Service Inc does not cover Syncro's or other internal transmission components.

This is what I paid for:

Unlimited KM

Hi-Tech

Seals and Gaskets

Powertrain Used.

Under the package I PAID. It states that following are covered: (Automatic/Standard) Transmission case/housing, all INTERNAL LUBRICATED parts, torqe converter, modulator valve, but Excludes: all manual clutch/clutch related compenents, flexplate, flywheel, ring gears, linkage and electronic components. Internal electronic engagment transmissions components are covered.

If Hi-Tech is paid for you also get: Tranaxle, Differntial, Transfer Case and Secondary Differential.

Now the rip off part. the Syncor are part of the transmission and it LUBRICATED. It is used to move from one gear to the next removing friction so the shifting is smooth. It in fact SYNCRONIZES the gears.

Coast to Coast Dealer Services states they do not cover this.

I asked for a manager, but was refused on at first. the rep Richard finally stated he would get me a manager.

1 hour later a manager called me back:Terry Bartin of Coast to Coast Dealer Service states the I would have to pay $1000.00 to remove the transmission so that they can sent a person to the shop to see if the Syncro is the real issue. It is is NOT, they will cover the fixing of the tranny, but if it is, then I would have to pay the full cost to fix and replace the parts. He offered to fax me the terms of service again as I never received this part with my Welcome letter. NO WHERE in the terms do it state that it does not cover Syncro's. He states that they do not cover Wear and Tear. I explained again to Terry that the car only had 100, 100KM on it. He rebundeled stated that Syncros, can go any time.

I think that Coast to Coast Dealer Service should have been more specific as to part they do not cover. The used escape tactics to avoid to fix an issue. They offer a warrenty, but then told me that they would not cover a part of the Transmission.

I do not recommend this company and still looking into a Legal Action as their terms of what is covered is not specific and is broad in nature.

I requested that they give me back my money and I was told that they would not give me a Penny back, or even a percentage of the time that was not covered.

This company ripped me off, failed to resolve this matter and work in good ethics.