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Go Grand GetawaysTravel Club Fraud

My husband and I were duped by Grand Getaways, a Coast to Coast Travel Company (also known as Grand Getaways Vacation Club, Grand Incentives) for $4, 900! Their principal place of business is at 64 Inverness East, Englewood, CO 80112 and they have a Member Care Center at 756o Commerce Ct, Sarasota, Florida 34243. The club is supposedly licensed and bonded by the State of Florida as a Seller of Travel under Registration No.: ST36512. We were solicited while we were on a Royal Carribean cruise with one of the stops going to St. Maarten. When we got off the ship to tour St. Martin, and within 10 minutes of so off the ship, we were stopped in the street by this young man who asked us to play a game with these scratch off tickets. This kid wouldn't leave us alone despite our attempts to ignore him. He kept following us down the road until we finally spoke to him. BOY WAS THAT A HUGE $4, 900 MISTAKE! So, he gave both my husband and I a scratch off ticket. My husband's ticket was determined a loser, and of course I won. This kid was and this kid was SO excited for me because he said that I had just won a 5 day trip to Cancun!! He said that to claim the prize, I would have to follow him to a building down the street. At first I said no, but he begged us because to come with him because he was going to receive a commission and told us that these type of scratch off come out a random and I would really be doing him a favor. I didn't want to go because I was off the ship to enjoy St. Martin which NEVER HAPPENED. The nice people we were, we followed him down the street to the building. However, before we got there he was on a cell phone telling his counterparts that he was on his way with a winner! He apparently had to buy some time (I think another couple was reviewing the presentation) so he asked us if we wanted a drink from this stand on the corner just by the building. I think his intent was for us to have a drink and let our guard down. I declined, but my husband had a beer. I was very uneasy about the entire situation, but this kid assured me this was legitimate and reiterated I would be doing him a favor.

When we got to the building, we were greated by the receiptionist who happened to be from Florida from the same area where my husband I were from and offered us ANOTHER drink. Again I refused, but my husband agreed to have one. Eventually, a representative came out and convinced us to sit down and watch a presentation before we "claimed" our free prize. Skeptical we were, but sat and watched a video presentation at their request. I want to say the video was approx. 30 to 40 minutes long. We were both getting very restless. When it was over, they used high pressure sales tatics to convince us why we should buy into this club. They were explaining the different levels of membership such as Diamond, Platinum, Gold, etc. All I could think at the time they were quoting these prices is that I cannot affort $20, 000, $15, 000, etc... The prices were apparently determined by the number of resort weeks you were entitled to use. We certainly were not interested and threatened to leave. So, in comes someone else to start the conversation again...so what do you guys like doing for vacation. So angrly we told them we like to cruise. Well at that point, the pitched changed to be structured on how much they could save us on cruises. Different people kept coming into the room to keep us "company" and to try to find ways to "close" the deal. If you recall, we were there simply trying to claim our "FREE" vacation from the kid on the street!! At one point a man came in and said you can save 50% off your cruises and it will essentially pay for your memebership. He said the company buys the cruises at a deep discount because of all their memberships. At that point we became interested. We tested them by asking them to give us quote on the same Royal Carribean cruise, same itinarary, same Jr. Suite and room number, that we booked for the following weeks ahead. I figured the pricing would be very similiar (and likely more expensive because of late booking) since it was close in time to our cruise. The manager came back with a paper showing the price which appeared to be approx. 50% off of what we paid for our cruise---Wow how about that! They also keep reitering how they were affiliated with Chicago Title and Bank of America so it appeared as if they were legitimate and in my mind I thought they must be because they are transacting business with these company and surely they vetted the company before accepting them as a client RIGHT? These two companeis should be ashamed of themselves supporting this type of scam. Well, as noted above the memeberships started at $20k, and when they knew we could not afford those prices, they eventually came down to $4, 900 and said we can apply for a credit card through Bank of America. We thought if we booked the next two cruises with them, it would pay for the membership and we would have those condo weeks in addition to saving on our cruises. We attempted to walk out again, but they threw in additional condo weeks and they "closed" the deal.

Well fast forward into almost year 3 of the program...WE HAVE NEVER BEEN ABLE TO USE THE PROGRAM, NOT EVEN OUR "FREE" CANCUN VACATION. Their prices ARE NOT LOWER THEN WHAT YOU CAN GET BY YOURSELF ON THE INTERNET OR THROUGH YOUR REGULAR NORMAL TRAVEL AGENCY. THIS COMPANY IS EXTREMLY HARD TO DEAL WITH AND IT IS DIFFICULT TO TRY AND BOOK ANYTHING!!! Since signing up, we went on two nice vacations...one was another cruise with Royal Carribean and also went to a really nice All Inclusive in the Dominican Republic. Before we booked, we contacted them for their rates and surely thought they would much lower right??? Not only was it very difficult dealing with their travel specialist (I mean what an experience) their prices were much higher. Talk about disappointment with this company I cannot even explain. Folks you would be MUCH BETTER GO WITH ANY LOCAL TRAVEL AGENT or USING THE INTERNET. Remember the promise of 50% off...well that was a crock! Then they told me they could price match guarantee??? What are they saying I thought? So, I did ALL the work to go out and find the cheapest rate around, and then you tell me you want to price match it. I spent hours of my time researching a cruise. Even if they price matched guaranteed, why wasn't the price lower to begin with since they tout millions of members allows them to buy at bulk rates. Ok...we tried again with the Dominican Trip. Again, their prices were higher than what we obtained from three different agents around the country. I said to myself REALLY? What the hell type of travel club is this! I am so flustered that I don't even know what to do at this point other than to contact all governmental agencies that regulate this industry and this company. I have navigated their website many times just trying to give this company a chance and it is difficult as hell to figure out what the resort looks like or any comments on it. You have be an investigator and go to google to do that! Hopefully. when you are searching google you get the correct resort so you know you are comparing apples to apples. You think the company would make research a bit easier, but its not the case. Also when you search through their condos that you supposedly save on...they all look like some run down Motel 6. I mean you ask people to spend $20k or even my $4, 900 on your membership and you are going to put me up at a Motel 6 REALLY????

So to recap, for $4, 900 we got nothing NADA..no trips, No Motel 6 condo stays, nothing to show for it other than a payment every month on our lovely Bank of America Credit Card. Oh yeah...the rate went up and so we had to switch it to another card at zero percent. Many people were promised that the interest rate would stay low, but that was not the case either...just another selling tatic. Oh...and there is the renewal fee each anniversay year which is supposed to be $199, however, they try to upsell you to getting two years for $349 and they tell you they will through in a $500 Gift Certificate towards airfare. Well, when you get the package and read the fine print, you have to book it through them and they guarantee the lowest rates, however, its only a $25.00 discount for fares between $200 and $299, $50.00 discount for fares between $300 and $399; $75.00 for fares between $400 and $499 and $100 for fares between $500 and $599. Tickets are not valid one week before or after holidays too...and you must give them 14 day advance notice and it must include a Saturday. What a JOKE! On the phone it sounded like you were going to get a $500 Gift Certificate, but they failed to mention the fine print, but they got you to renew for two years didn't they!!!

I'm ready to file suit against this company for fraud, mispresentation, and breach of contract to name a few. If you are contenplating signing up with this company PLEASE DO YOURSELF A FAVOR AND WALK AWAY LIKE MY HUSBAND AND I SHOULD HAVE DONE in St. Martin for the poor little kid on the street who needed a commission...REALLY. I plan on reaching out to others who have been scamed by this company as well as various government agencies. THIS HAS GOT TO STOP. P.S. I looked at my contract and the folks that sold it to us were Jose Velez, Quality Assurance Manager and Hakim Merabet, Sales Direction in St. Maarten, Osprey Drive #4, Unit A &B, Juancho Yrausquin Blvd., Philipsburg, St. Maarten [protected] or [protected], [protected]@gmail.com, as well as Philip Provenzale at [protected]@aol.com. Their websites show on the contract as: www.affinitygroup.com; coastresorts.com and gograndgetaways.com

Responses

  • Cp
    CPTAngryguy Feb 12, 2018

    I am trying to reach as many people as possible. I become a victim to their scam in 2011. I paid nearly 7 grand and never got anything out of it. They refused to provide any service unless I paid more money. I didnt even have it for 3 months before they said I had to pay annual fees before I could use it. I told them this was a breach in their contract. I paid for services they failed to render. They said they would have a manager call me...I never heard from them again. I havent let go of it. Have you made any progress? Contact me about compiling a massive complaint and hopefully lawsuit? Seriously, I want to get a list of contacts, the more the better and start a crusade against this place.

    0 Votes
  • Jo
    johnrod Feb 20, 2018

    @CPTAngryguy I'm in too. [email protected]

    0 Votes
  • Wi
    William Hoops Apr 20, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Me and my spouse have been with them for 20 years or so we use there serves for tavel and lodging and I can say yes they can be pushy. But I have saved a lot of money over the years using three service.

    0 Votes
  • Sa
    Sara Ashraf Oct 21, 2015

    I would like to join any class action lawsuit against this company too!!
    [email protected]

    0 Votes
  • Wi
    Willa Beckley Sep 25, 2015
    This comment was posted by
    a verified customer
    Verified customer

    Rip off company!! Has anyone filed a complaint and gotten anywhere with the complaint? Please post it if you have so others can make complaints to the same place.

    0 Votes
  • Ly
    Lydia Hamby Pellecer Aug 12, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I was just contacted by Coast to Coast VACATIONS and I am wondering if it is the same company under a slightly different name. They just seemed to pushy and wanted me to put down $999 for a 5 night stay in up to 12 places that the Villa de la Palma chain of resorts owns. They swore it was not a time share and that once I went on the trip to Mexico or Thailand (no black out dates, 45 day notice to reserve, 18 months to reserve) I would then receive a 7 night cruise to pretty much anywhere. The first trip would be all inclusive (alcohol too) for our family of 4 and that there would be an "amenities" tour upon arrival to see what the place has to offer. I asked repeatedly if I would have any high pressure sales person taking up my precious vacation time. The person said no. Then I heard a lot of cheering in the background...someone just got duped!!! Okay so they transfer me to the supervisor who does not want me to talk this over with my husband... When I put up a fight then he suddenly drops the price to $800 for these two trips...no airfare included. He even lead me to a website http://coasttocoastvacations.net/destinos/ and I am wondering if it is the same one others have tried to use. It is way too simple and not enough information to convince me they are a legitimate business. So beware of Coast to Coast Vacations. It sounds like they may have branched off and are trying a new scam.

    0 Votes
  • Al
    Alecsandra Jul 09, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I was scammed for $5000 in Dominican Republic, Punta Cana- Blau Natura Park Resort four years ago, plus another fee of $350/year. Didn't pay in full and I wanted to know how I stand ! Do I still have to pay or ??? ( As I signed a contract)... Never once used their services as I found better deals every time by google search and little of my time. I don't need money back if that means a LOW SUIT - May God have mercy on their souls... I sympathy them!!! But I would like to know if I don't have to pay anything anymore for my own conscience, if theirs are clouded in darkness... Thank you! Alecsandra [email protected]

    0 Votes
  • Al
    Alecsandra Jul 09, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I was scammed for $5000 four years ago in Domninican Republic, Punta Cana @ Blau Natura Park Resort by Coast to Coast Grand Gateways plus a fee of $350/year for five years ( I only payed three years). I was told one thing and turned out to be completely something else... Never used their services, not even once, as I always found something cheaper on internet through google search and little of my time!!! Let me know also, please!
    [email protected] - Alecs

    0 Votes
  • Rs
    Rsent Apr 17, 2015

    This place did the same thing to me. I can never find a deal and everytime I call to speak with someone they take info and call me back in 48 hours. Every quote they have given me has been off the mark of what I requested or rediculously expensive. We signed up in 2012 and have renewed the stupid membership program until 2020. We had an infant so we weren't traveling much. Now that I want to use the program I can never find a good deal. Please let me know if anyone started a class action law suit as I would love to get my money back. [email protected]

    0 Votes
  • Ra
    rainbowjoye Oct 17, 2014
    This comment was posted by
    a verified customer
    Verified customer

    I have had the membership for around 3 years now... It isn't much more than prepaid travel agents and with the internet you can do it yourself. I use them because I paid $5500... I am a paid in full member... no annual dues. They sell me package deals for 3 night 4 day stays that get me with the free 4 night cruise to Freeport or Nassau for just port fees and taxes... I do like the 7 day condo rentals and have had good luck with booking those weeks at good prices.

    If it weren't for the fact I am an Auditor by career choice and can work through the hoops they set in front of you after they have your money... I would be more upset. I got sucked in and now I play the games. I also hound them if needed.

    IF you don't know how to book or research trips for yourself... paying them a membership fee and having them book you 'might' have value. However, Triple AAA rates are as good as what I find with this Travel Club and I trust Triple AAA.

    The only thing worth a damn is the 7 night condo rentals. I have stayed in Daytona Beach in a Wyndham Resort and in Orlando in a Resort for less than $500 for a week. Not bad for 2 bedroom apartments with resort amenities. That $500 included taxes and fees. You are stuck in their locations offered though.

    The Incentives they offer you when you join or pay dues are a total joke and very hard to use. However, if you play the game, hurry up and wait for days... send in the vouchers and wait 8-10 weeks... you can make it work... You do have to track it like a professional.

    I am a Compliance Officer so I can get to a decision maker and usually they don't fight me if I press them... It is a shame I have to take it to that level to get somewhat of what was promised by the sales agents.

    I did manage to book a suite in New Orleans during Thanksgiving week for a special price they offered me and I bought from Sales Staff. Whom I specifically asked about holiday bookings... When I booked it the Agent said they couldn't accommodate a Holiday booking. I pointed out that the Brochure DID NOT SAY "No Holiday bookings or black out dates...They tried to enforce it and I pressed the point strong and hard... I also brought up the fact the Board of Professional Regulation who regulates Travel Agencies and Telemarketing was just down the street from my office and I would happily go file a compliant and get their input on the 'no holiday booking' enforcement... So... I got my way AGAIN. However, I now know the laws, rules and regulations for Travel Agencies/Marketing and I can quote them since I have been forced into learn them by this organization. They say it cost them $100 in addition to my purchased 'special deal'... Well good!!!... They have $5500 of my money to apply towards those upcharges now don't they!!!

    I would love to get my money back... but I am afraid that won't be happening... if you need me... [email protected]

    0 Votes
  • Dd
    ddjones Jun 27, 2014
    This comment was posted by
    a verified customer
    Verified customer

    Would love to join the class action suit... wish I would have seen all these comments... [email protected]

    0 Votes
  • Am
    Amachi Jun 02, 2014

    You know I fee the same way. My wife and I despise this company and we should have a class action and they should be criminal charges against them. Has anyone called that states Attorney on this. Well I will and if I find out anything or how we all can get together on this I will post more information on this. The greatest scam is be done to us all. Somehow we need to take action to shut them down and get criminal charges against all or most of them and monies back..

    0 Votes
  • Kr
    Krystal S. Mar 06, 2014

    I was scammed out of hundreds of dollars. Please place me on the list for class action suit! [email protected]

    0 Votes
  • Ni
    NICK SIMITZI Feb 01, 2014

    I was told the same story about my cheap trip membership, that coast to coast grand getaways took over, and was told I could renew my membership for two years for$379.00. I responded I don, t have a membership, and never did, what the hell are you talking about? THEN I PROCEEDED TO HANG UP, THIS I SUGGEST TO ALL WHO GET THESE PHONE CALL

    1 Votes
  • Dg
    dgoddin Jan 30, 2014
    This comment was posted by
    a verified customer
    Verified customer

    Same story here... Except one additional complaint. My husband and I decided to take our losses and leave the organization... (We could have taken the same vacations through use of the internet and found cheaper/same prices.) ... Still, now I am being bombarded by harassing/threatening phone calls from the organization insisting we continue to pay our yearly fees... I made a complaint to customer service and a lady said she would take my name off the call list. Well, today, I received another call... I think they think they can intimidate customers to continue paying yearly fees. I would advise everyone I meet to avoid Go Grand Getaways...

    0 Votes
  • Ba
    BayleeJay Jan 14, 2014

    I want to join a class action lawsuit :but when I tried [email protected], it sent me nowhere.

    0 Votes
  • Ba
    BayleeJay Jan 14, 2014

    I feel really good, I've only been scammed for about $700.00 so far. When Grand Getaways called me to say they were picking up my membership from another place that took my money and disappeared. I was just recently taken for what I was told was an updated membership which turned out to be $500.00 in airline travel for $299.00. I';ve had this membership and never opened it until recently. I was amazed at the lack of information in the packet that was sent to me, now twice. I'm glad I got online to check out this scam and they will get no more money from me. I just had a high pressure salesman call to say, "No, your membership wasn't renewed, you just bought a travel benefit, you still need to pay $400.00 more to update your membership. No you can't use anything you bought if your membership is expired."' Thank you all for the information. .

    0 Votes
  • Jo
    Joe To Oct 04, 2013

    Someone should video tape one off the presentations. It will be obvious how out outlandish their clams are. I was told that I would have two personal reps one for day and one for night. That I could contact 24/7 Even on Sundays! They lied threw there teeth! Let me know of a law suit too. joetorralba at gmail dot com someone need to hire a PI.

    0 Votes
  • Am
    AMH68 Sep 09, 2013

    My husband and I have experienced the same issues with this company and have put a stop to them charging our visa for any further renewal fees, admin fees or membership fees. We too are considering legal action against them.

    -1 Votes
  • Ri
    RIPPED123 Jun 25, 2013

    please contact if there is a law suit [email protected]

    0 Votes
  • Mr
    MrArmon Jun 25, 2013
    This comment was posted by
    a verified customer
    Verified customer

    I agree and have had several experiences with this company. I have paid in the thousands for this membership only to have my calls unanswered. I have tried to book several vacations and or getaways and the prices are "NOT" at a discount. I was told during my presentation that if I was ever on a trip and I found out someone paid less for the same trip I would be entitled to receiving some of the money back I paid. This company is a complete ripoff. I got scammed in Williamsburg, VA. I feel they also prey on military families and pressure you onto buying. I would also like to join in on a class action law suit. If anyone is putting one together please contact me at [email protected] line "gograndgetaways class action suit"

    0 Votes
  • Jo
    John Aird Jun 12, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Last year, Mark Biondi told me that if I paid a one time fee or $398.00 or something I don't remember the exact amount... Anyway I was told we would never have to pay maintenance again. Now I am getting phone calls that if I pay another two years blah blah... I am not happy.. He flat out lied to me...

    0 Votes
  • Ka
    KarenConlon Jun 06, 2013

    This was our same story almost verbatim. They told us from the beginning that they could always sell the package for us if we should decide that we no longer want it as long as we maintain membership. Today, after being hung up on by the automated system and waiting 15 minutes to speak to someone, my husband was told "do you have that in writing?". We are at our wits end. We did take two vacations and were lucky to have a great travel agent, but there was never any of the promised discounts- quite the contrary- the prices were either the same or higher. Please contact us if there are plans for a class action lawsuit [email protected]

    0 Votes
  • Ka
    KarenConlon Jun 06, 2013

    We could've written this complaint- it is the same story for us almost verbatim! Please contact us if there is a class action lawsuit. [email protected]

    0 Votes
  • Go
    Got Screwed 2! May 25, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Gograndgetaways sucks! I have another vacation club and been having it for ten years and have had no issues with that one. It is so good that i haven't even used my vacations and use other benefits of their company( expressway vacations). I just recently purchased a Bahamas vacation for only 129.00 dollars! Now for Gograndgetaways, this is a damn joke. They promised me the same thing as the first post in Nov of 2011. I have been dealing with this company for over 2 months in planning my vacation and get mailboxes, different agents, and all sorts of excuses. My so called complI'mentary weeks cost 175 for taxes and 150 dollars per person! Wow! What is complI'mentary about that? 475 dollars! So what the hell is 4900 dollars for? I have found many vacations at a much lower price and have challenged them. They say well see what we can do. I tell them I am doing your damn job.! 299-899 dollars are usually 2 or 3 star hotels and not no 4 to 5 star hotel like they said it was supposed to be. My other company I pay 199.00+ 99.00 for high season at Resorts! or 99.00 for low season or 129.00 for expressways! This company is a JOKE! and I'm just calling the money a lost like I sometI'mes have at the craps table. 4900 dollar loss!

    0 Votes
  • To
    Tonya Wiley May 02, 2013

    This place is awful I've never heard of a travel company that you cannot call and reach a live body at any time. Always having to leave a message except when it's time to pay your yearly dues. I think it's pathetic and really am sad that we have wasted so much money on something that yes we get much better deals doing ourselves now.

    0 Votes
  • Fr
    frustrasted859 Apr 20, 2013

    We spent thousands on this scam in December. We are now in the process of collecting all recorded conversations, timelines, etc. We have a long list of breach of contract issues, and we have kept impeccable notes/records of all conversations, attempted bookings, etc. As frustrated consumers who feel completely taken advantage of, it is sometimes easy to forget the essentials. Everyone needs to keep very detailed records of every single interaction with this company. Write down dates, times, person you spoke with, messages left, what was said, etc. This company is, unfortunately, not BBB Accredited (go figure, right?). We have spoken with an attorney and are preparing our argument to submit to the Attorney General.

    1 Votes
  • Mi
    Mike and Shonda Mar 25, 2013

    We too have had our membership for 1 yr now and have not been able to use any part of the club. We are interested in joining anyone who would like to file a lawsuit. We can relate to all of the stories, no free weeks, all of their vacations are more expensive than what I can find on the Internet, they won't return emails, calls etc. My favorite part of the conversation today during our renewal call was the supervisor Patrick stating that he could not make us pay our $389 renewal however if we didn't then we wouldn't have a membership, ok so great no one will ever bother us again right? WRONG, we would still be responsible for the $200 payment every month because of course that part will go on our credit. So I ask Patrick exactly what he meant and he said we would have to continue making our payments but we wouldn't have a travel club membership...so we are paying for???????? <insert crickets here> This club is a RIP OFF. Please contact us w/any information about a lawsuit. Thank you [email protected]

    0 Votes
  • Un
    Unhappy with grand getaways Mar 19, 2013

    My husband and I joined their "vacation" club a year ago. And haven't been able to use any of their great trips. We also can get vacations cheaper by doing it ourselves. I am NOT happy with the company and want to sue also. But what can I do?
    I signed the contract. I even went to my credit card company to try to dispute the charge. didn't do any good.
    I wish I had seen this website prior to purchase.

    0 Votes
  • Je
    Jenny D. Mar 04, 2013

    I will find a lawyer who wants to represent all of us in this case, definitely will get something done or at least stop this people from ripping off other families.
    [email protected]

    0 Votes
  • Td
    Tdegeer Feb 18, 2013
    This comment was posted by
    a verified customer
    Verified customer

    To my knowledge there is no ongoing suit. My thinking is that they have all their bases covered in legimate terms on contracts that it wouldn't do any good. The most we can hope for is to try to make the farce as well known as possible.

    0 Votes
  • Sa
    sarah paradeza Feb 18, 2013

    Has a lawsuit been filed yet?

    0 Votes
  • Td
    Tdegeer Jan 31, 2013
    This comment was posted by
    a verified customer
    Verified customer

    So far for all the money spent there hasn't been 1 vacation at a discounted rate/no comp trips( that's a joke) & after many emails & phone calls (because 1 rep can't handle checking on alternative scenerios for your trip). I have come to the conclusion as the rest of you have that we have been completly had. I will have to say that it should have occured to us at the time. I have ask numerous times for a refund however if they did that at each request they wouldn't be able to continue running the scam that they do. I would like to see a class action lawsuit take place if for nothing more than upfront knowledge & in hopes that it would shut the farce down. I think in the meantime it would be a wise thing for all of us to make sure we place post's of warnings on Facebook & any other media we have so hopefully a few souls will not get sucked into the lies of promise.

    0 Votes
  • Pe
    Pesgar Jan 25, 2013

    The same here, we were scammed for 6000, I really want my money back
    [email protected] i would like to join anyone filing a suit

    0 Votes
  • Gr
    Grudzinski Dec 11, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Yes please, if anyone out there know anything about filing a class action law suit, please advise us. We too were scammed out of 4900.00. I also will look into this and maybe we could all get together and file a suit against this bad company.
    [email protected] if anyone needs to get in touch with me.

    0 Votes
  • Al
    Allison Viers Nov 18, 2012

    The same with me and my husband, also in St. Marten for the "Platinum" memberhip to the tune of $17, 000. We have never gotten any of the "free" vacations promised. When I inquired about the 50% savings for airfare, the response was, "We said up to 50%, we never said 50%. My high pressured sales person's name was John Jurdini, who no longer works in St. Marten. I want to know how to get a class action lawsuit going. Anyone out there know how to do that? Ripped off in Virginia.
    [email protected]

    0 Votes
  • Gr
    GrandIncentives Sep 17, 2012

    Wow! This is the first time this thread has come to our attention so I would like to apologize on behalf of our company that no action has been taken to help you in any way thus far. I see that there are many complaints by several parties.
    Please email [email protected] so we can help make you satisfied customers

    Coast to Coast Grand Getaways

    0 Votes
  • Ma
    Madyson Sep 17, 2012

    HAS ANYONE ACTUALLY GOTTEN THEIR MONEY BACK? IF SO, HOW?

    I really wish I had done some research and taken a few days to think it through. I am out $9000 and am having a rough time getting anyone to call me back since I returned the package a couple of weeks ago. I was only a member for 5 months but got no service and waited 6 weeks to get a response to my travel request which by then I didn't need. I am so frustrated. I do not have the luxury of waiting 6 weeks for travel confirmation as I am in the Military and time is not something I have an abundance of.

    If there is a Class Action Suit, please contact [email protected]

    0 Votes
  • Gn
    G n T williams Aug 31, 2012

    My husband and I were scammed in Willamsburg VA. in May 2012. Please contact us regarding a class action lawsuit.
    George and Tara Williams [email protected]

    0 Votes
  • Ta
    Taken by Go Grand Getaways Aug 24, 2012

    I apologize the email address is [email protected]

    0 Votes
  • Ta
    Taken by Go Grand Getaways Aug 23, 2012

    If you believe this company has misrepresented themselves to you in anyway, I am taking down information of potential customers that would consider joining a class action lawsuit. Please send your contact information to the following: [email protected] You must include your full contact information for me to respond back to you personally. I will not respond to blind requests. Thank you.

    -1 Votes

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    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.