In 2017, I became a patient at Coast Dental. My routine cleanings by the hygentist were always top-notch! Unfortunately, with the cleanings it was suggested I needed to have all of my 28 teeth crowned! So beginning in late 2019 that work was started. Due to Covid, my top teeth were not completed until Jan. 2021! Then the dentist left the area for about a year or so. Upon returning in Jan. 2022, the restorative work began on July 14th. However, after 8 months of care, I was dismissed on March 21st, 2023! The dentist stated she could not help me anymore. The reason for this was because I stated I was not satisfied at all with the appearance and the fit of the 6 front permanent teeth that she wanted to cement into place. Thus, I declined the placement of them. (I have pictures of them when they were placed into position without any cement. All the people I have shown them to have seen all the same negative issues that I saw.)
Naturally with a desire to have my teeth finished, I went to two other specialized dentists in town to get their opinions. They both stated they would have to redo my top teeth also if they took on the case! Their comments were that the reason the temps on the bottom were not sitting in my mouth properly was because the top crowned teeth were not properly placed! (During the 8 months of care for my bottom teeth at Coast, I kept asking about the very obvious highs and lows of the temps. - I have pics... - I was always told not to worry about it.)
Now I am trying to figure out how to proceed... The status of the MESS in my mouth has to be fixed! I have reached out to the main personnel at Coast, but I have not received any response yet. I am sure hoping they are going to treat me better than the personnel did at the local office I went to! Although the initial physical pain was horrific, the emotional pain I went through there was worse! The dentist even yelled at me twice! IMAGINE THAT...! Almost everything I stated about the procedure being done in my mouth was turned around to make me feel like a fool. I have eyes and I saw the many inconsistencies in my mouth. I too knew when something was not feeling right in my mouth. With all of that, the compassionate care that one expects from a dentist was not evident at all for me! Unfortunately, I will not be able to recommend Coast to anyone unless something changes in my behalf.
Desired outcome: RESOLUTION for my case, please. ~~ Total refund for the whole procedure (top and bottom) which started on 10/31/2019 and ended on 03/21/2023.