Coast Dental Services review: Coast dental stone mountain

I had an appointment scheduled for February 28, 2023 at 9:00 which I ended up canceling because I had to take my mother to her doctor's appointment on the same morning. I was rescheduled for and appointment MONTHS later on August 31 but then I got a call saying it had to be rescheduled to November 22 at 9:30. On November 17 I called to confirm my appointment, but had to leave a message. I did not receive a call back so on November 21 I tried calling again and had to again leave a message for which I again had no return call. On November 22 I called at 7:51 again trying to confirm my appointment. The call was again not answered, I left a message and did not get a return call. I called again at 8:55 to see if I could get through and let them know that I was still at work because the appointment was never confirmed. This call was actually answered and when I asked about my appointment I was told that I was not on their schedule for an appointment today and when I tried to ask why my calls were not returned the young lady asked if I could hold as there was an emergency. A few minutes later the line was disconnected. I tried to call back but then just decided to end the call. Later that evening I got a text at 7:48 saying "we see that you missed your appointment on today at 1:50". I was flabbergasted and infuriated that they would have the nerve to send me this text after no responses to my calls and basically hanging up on me earlier in the day. I am now looking into another dentist office because I will not be going back to that office. The strung me along for an entire year and I did not receive any dental service, but I'm sure they got all of the money that I pay into having the dental benefits.

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