POOR POOR POOR POOR SERVICE.
On 8/26/2026, I arrived for my 11:00 am appointment at 10:50 am for the Coast Dental office in Palm Coast, Florida. I waited 30 minutes until 11:30 am, but still received no service. Decided to leave. No one called to find out why I left.
I called back at 3:00 pm to speak with the office manager. I was told she wasn't available and would call me back by the end of the day.
I didn't receive a return phone call, which is poor customer service. So, I called back again on 8/27/2026, and AGAIN I was told she wasn't available. Mind you, I was trying to reach the office manager.
I then called corporate to file a complaint; they transferred me to the Palm Coast location.
I am so done... Nobody Cares...
Desired outcome: Additional training for front-office staff.
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