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Wyndham Vacation Ownership

Wyndham Vacation Ownership review: Stay Away!!!

S
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4:05 pm EST
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STAY AWAY! Don't buy into their lies! If I could not give a star at all, I would. They deserve nothing. My parents have been VIP owners since 1995, with over 1 million points. We go to Branson 2x a year for family trips. The idea was for my parents to give this to us children when they graduate from this life. I don't ever want this. Our most recent experience has proven this "trustworthy, honest, God Loving" company is nothing but lies, fraud, and extortionists. We were told we would get $150 gift card for attending a presentation. No hard sales anymore, just a 30 min movie and to fill out a survey. Fine. We went. We paid the $0 fee to "reserve" our gift card. We went to the presentation. While signing in, I explained to the person, my husband will need to step out for a moment to take a business call, but I will remain in the presentation and he will return when he is done. She said that was fine. We go upstairs with our sales rep. The only thing different from back in the day for hard sales was they removed the cubicle walls. You still sit at the table, I-pad in hand of the sales rep. No movie, no survey. OH and we find out, it's not 30-min like we were told, it's 90 min. I explained to our sales rep, the same thing about my husband needing to step out for a quick business call. He calls his manager over who tells me we can't do that, they need for us to both be present so a sale doesn't fall on just one person to make. They walk us downstairs, tell the person at the desk, and they say ok. Nothing else is said. I have my gift card. I go to use my gift card and I am told it was declined. I got home, called to find out why - there is $0.00 money on the card. It took two days and 6 different people to finally be told, "corp has the right to decline a card. It is in my file, that corp. manager, Hailey Cox, made the decision not to give us the $150 she said we refused the tour. The manager, DR, didn't even attempt to apologize for the embarrassment I had of trying to use a card with no money, just talked over me telling me his team did everything right. They are liars and they steal your money. They rent out your units as hotel rooms when you aren't there. The units are falling apart. It's not worth it.

Recommendation: STAY AWAY

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    6277 Sea Harbor Dr., Orlando, Florida, 32821, United States
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    Jan 12, 2026
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Wyndham Vacation Ownership Category
Wyndham Vacation Ownership is ranked 7 among 70 companies in the Timeshares and Vacation Rentals category