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Cleveland Clinic

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1.1

Overall customer rating from reviews and complaints

Cleveland Clinic earns a 1.1-star rating from 5 reviews and 184 complaints, showing that the majority of patients are dissatisfied with healthcare services.

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Cleveland Clinic Complaints Page 10 of 10

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4:18 pm EDT
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Cleveland Clinic billing

In 2011 my wife went to Cleveland clinic as recommended by her Hmo avmed. After a few months went by we started receiving letters. from Cleveland clinic asking for an additional balance. My wife called both the clinic and avmed on several occassions and each. Letters totime she was told that the problem would be resolved. Finally the monthly bills stopped coming until yesterday when she received a collection letter from an attorney from Texas.
Florida law. Does not permit balance due letters to be sent to Hmo members. We called the attorney but they are unwilling to do anything but continue their collection efforts.

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8:15 am EDT
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Cleveland Clinic laurent dreyfuss

On May 17the 2012, my husband took me to Cleveland Clinic Emergency Room because I had a terrible back pain and half of my face was paralyzed. I could barely breathe and I had trouble walking. There, doctor Laurent Dreyfuss told me theat it was just Bell's Palsy and sent me back home withe medications for that illness.
EVEN I TOLD HIM THAT MY BACK WAS KILLING ME (sic), HE SAID THAT IT WAS MAY BE BECAUSE I DID GARDENING OR SOMETHING THAT HURT MY BACK. THE TRUTH IS THAT I WAS DYING IN FRONT OF HIS EYES!
But my husband and I followed his instructions because we trusted the diagnosis of the "doctor". Trust Dreyfuss was our BIG MISTAKE, but how can we know?
Days passed and when finally I was unable to walk, and with so many problems to breathe and swallow, my husband took me to another Doctor that have experience enough to immediately diagnose Guillain-Barre syndrome. My BACK PAIN was one of the syntoms of this syndrome that is a serious disorder theat occurs when thee body's defense system mistakenly attacks part of the nervous system.
Dr. Calagua saved my life. I spent three weeks in different hospitals (of course NO MORE CLEVELAND CLINIC) and I want to share this terrible experience with Laurent Dreyfuss can help to save other people's life.

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Debora De Constansa-Nieves
Stuart, US
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Sep 11, 2012 9:59 pm EDT

I went to the Cleveland clinic after a small car accident in January 2012. My husband lucky wasn't hurt as I was due to the air bags. I had pain on my neck and was attend by doc dreyfuss. He was patient, informative and overall treated me with medication to easy my pain.. I think sometimes we expect doctors to be magicians and should understand they are human beings who make mistake at times. Posted by Debora De Constansa-Nieves

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6:12 pm EDT
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Featured review
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Very unorganized, I was revered here from a dr. At duke from my home state of north carolina. I am here now for the 2nd time, and each time I have an appointment it has to be rescheduled. When you are on hold with the facility (Phone wise, as in trying to book your appointment) they are proud to tell you over the greeting that people come from near and...

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About Cleveland Clinic

Cleveland Clinic offers a range of healthcare services, including primary and specialty care, surgery, and emergency services. They also provide wellness programs and conduct medical research. With a focus on patient care, they offer both in-person and virtual consultations.
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