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Classmates  -  Fraudulent Billing

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1:41 am
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I was billed without notification for $39.00 on October 3, 2012. I only found out when I went online to check my credit card Octobber 14, 2012. I had opted out of automatic paying a couple years ago and hadn't had any problems until now. I've disputed the charge with the credit card company. I tried to get into my account on Classmates/Memory Lane tonight, but the site keeps telling me I'm entering an invalid e-mail or password. This is strange since it worked last night, October 14, 2012. I sent a request for a link to reset my password and I'm still waiting, 3 hours later even though the Classmates/Memory Lane said it would take about 15 minutes. I'm going to call the company to insist on a refund and when I get that, I'm cancelling everything. By the way, when I could get into my account last night, my credit card information was outdated. This is one stress that people don't need in this economy.

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1 comments
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K
Dec 13, 2012 3:59 pm
Verified customer This comment was posted by a verified customer. Learn more

On 12/03/2012 Classmates-Memory Lane took $59.00 from my BJ's credit card account w/o my consent.

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74 complaints
43 resolved 31 unresolved

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(added by reviewer)
1501 4th Ave Ste 400, Washington United States
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