CB Footwear Clarks Complaints #122-141

Clarks review: the customer confused to let me return the shoes

Jun Hou of Ellenwood, US

Nov 26, 2018 8:25 pm UTC

Resolved

Replied

I bought clarks shoes in outlet yesterday. But today they are even cheaper. I want to return it and but then buy again so I can get the money back, but they refused my requirement. There's return policy on the back of receipt. It's said if you are not satisfied with the purchase you bought with any reason, you can return it with the receipt. But a women she told me except the promotions. I feel like what? Why? I called the customer service but unfortunately, they didn't answer it due to technology issues. I already sent emails. Hope they can reply me soon. I want to write my experience here maybe I can feel a little bit better.

Clarks response

Nov 27, 2018 1:24 pm UTC

Clarks customer support contacts

Phone numbers

800 2500 2525

1800 760 367

Address

40 High Street, Somerset, BA160EQ, US

Website

www.clarks.com

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Hi Jun,

Thank you for your feedback. We are sorry to hear that this experience in our store had left this impression. We have sent you an email to try to resolve this issue. Thank you again.

Clarks Customer Service

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Clarks Contacts

Clarks phone numbers

800 2500 2525

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European Countries

1800 760 367

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Australia

+1 (800) 102-4504

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India

+44 145 889 9904

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United Kingdom

+1 (800) 211-5461

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United States

+1 (800) 563-1825

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Canada

+86 218 023 1825

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China

+62 212 252 2270

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Indonesia

+81 345 102 008

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+60 355 694 868

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Malaysia

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+66 27 908 105

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Thailand

+90 212 270 6680

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Clarks emails

consumerservices@clarksna.com

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Clarks address

40 High Street, Somerset, BA160EQ, United States

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