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Citizens Equity First Credit Union Complaints & Reviews

Citizens Equity First Credit Union / online banking

bruce7872 on Jul 21, 2017

I put money in cefcu that belongs to me! Getting tired of getting locked out of my account even when I put in the right password and they refuse to unlock my account because i'm angry that this happens all the time and curse, although not at them, just about being locked out again! I just...

Citizens Equity First Credit Union / sale of a loan

Ron Alan on Apr 22, 2017

Have a camper on loan. Selling it. Local branch (Canton) won't lift a finger. They won't deal with the other bank. They only fax paperwork between other CEFCUs. At least that is what we were told by even the manager of this branch. We have to be what the bank should be. We have to do the...

Citizens Equity First Credit Union / Auto loan/collections department

Soutsada Sikhounchanh on Sep 27, 2016

If I could give this company a 0 star, I would base off of its customer service alone. However, as it stands and because I did get a quick and satisfactorily assistance on my account from one of the collections managers, Troy, I am willing to give this company at least a star. When I...

CEFCU / Disnosty, Harassment

batman1966 on Apr 2, 2014

First i have servale compalaints of this dishonest Obama funded Bank. 1.When I join I was told i would get a $50.00 pre-paid visa card, all lies never got one. 2.Harassment from their mangers, calling me up, calling me dirtbag teabager, one slander me saying i was going to take a gun&go to...

CEFCU / Loan Collections

Michelle Waldschmidt on Apr 22, 2013

Had a problem with my car loan, got it all straightened out and Selena from the collections department put a freeze on my checking and savings account. I had a check written to CEFCU for the amount of 2000 that amount went towards my car loan plus I had to put an additional $2000 cash in...

CEFCU / unfriendly

draconkeld on Sep 10, 2012

Was denied a debit check card because they said I had too low of a credit score. My wife and I have had Visa Debit cards attached to our checking account at a Virginia Credit Union for over three years. when I explained to the CEFCU rep. Leah Richardson, that I was a Disabled Veteran who...

CEFCU / being lied to

sassybaby5583 on Mar 30, 2011

two weeks ago cefcu had approved my husband and I for 10, 000 dollars to buy a old truck and when I called back the women i talked to was rude and just plain baligerant. they told me they never said we could have the money but the statement was made in front of two other people beside...