Citi Mortgage — pmi scam
I've had my mortgage with Citi for 10 years. I was unaware I was sucked into PMI, after a lifetime of never being late on rent or mortgage. After making large principle-only payments, I brought the mortage down 1/3 in 8 years, and requested the PMI be removed. I was told to submit $400 for an appraisal along with written request which I did. 6 weeks later no word, so I called and they said the appraiser was unable to reach me. I received no calls or messages at home or on cell. 3 weeks later, still no response, so I requested my $400 back. They said "we never received any money or request from you" and I said "then WHY would you have allegedly sent an appraiser out?" They can't even lie well. Weeks later I received my $400 back with an unsigned letter saying "we're unable to accomodate your request because the appraiser cannot reach you". If YOU have had similar experiences with ANY of Citi's companies, including not being able to speak with anyone in the US about a problem, please post and share on any social media website!