The complaint has been investigated and
resolved to the customer's satisfactionResolved Circuit City Purchaase, Computer Hp — rebate scam
resolved to the customer's satisfaction
I purchased a HP Vista home computer on thur Nov 26, from Circuit City in Myrtle Beach It was a promo sale that day only, $ 479.99 including printer
and 19 inch monitor. I decided to up grade the monitor to a 22 inch for an extra 79.00, then I purchased a portable usb to transfer info from my old computer to the new one., also a microsoft security office utility, along with a cable surge. After it was all added up the total was $ 843.10. I was told that I would get a rebate of 70.00 for the internet security and 13.00 for the portable USB . I sent all the required information three days later and was told that it would take a full eight weeks to recieve my rebate check.I called the rebate people and they told me that a check for $70.00 and $13.00 was written on January 21st and just wait another week if it did not arrive. It didn't I called once again and was told the check was written on Jan 21st and that I should wait until the Feb 21st, if I did nor recieve it then they would write another check. I think they are trying to hurry up and go out of business and not pay anyone their rebates. What can be done to force these unethical horrible businesses to pay up. No wonder they are goung out of business. One last thing they failed to give me the promo discount and I am told that they won't do anythin about that. My reciept say promo discount applied but the amount is .00 on my reciept. I have all the information, however they refuse to help me. I feel that the sales people took advantage of me. I am a retired Cosmetology teacher and live on a fixed income.