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Lights Of America
reviews & complaints
Lights Of America
reviews & complaints

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13 complaints
6 resolved 7 unresolved

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Lights Of America reviews & complaints

Lights Of America complaints 13

C
Jan 06, 2022

Lights Of America - LED Luminaire model 9720E2-BR5

Our paperwork says there is a 5 year warranty on this product. These were purchased in April of 2017. One is fine and the other just quit working. We would like to know if we can get a replacement. We really like these lights, but having one stop working is not good.

Carl Hunt
10941 Lambs Lane
Newark, OH 43055

[protected]

Desired outcome: Replacement

D

Lights Of America - 4 ft led shop light

2 1/2 years ago I purchased 8 Lights of America shop lights After 7 months 4 of burnt out I contacted the company and they sent me 4 new lights now almost 2 years later 4 more have burnt out I have sent numerous e mails with photos as their warranty stated but I have not received any answer to any of my e mails from them I has been 2 months since I started this

Desired outcome: 4 replacement shop lights

Lights Of America - Lights of America model 8155-whs 4 foot shop lights

Purchased four subject LED luminaires 3 years ago. One LED in one array starting flickering 3-4 months. It was distracting but the product was continued to be useful.
Recently the entire LED array stopped providing light. Given that solid state LEDs are stated to operate for decades, I would like to receive a replacement.
I have been attempting to contact the company to no avail. The warranty is five years. Can someone help?

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Lights Of America - 8140SE2-WH5 LED shop light

I purchased 40 identical Lights of America shop lights through Sam's Club. 3 years later, two of them failed. I've been trying for a month to contact LoA for a warranty claim. I've called them at [protected] and left numerous messages, but haven't yet spoken to a person. I've emailed them several times at [protected]@lightsofamerica.com, but have never gotten a reply. I've spoken with ESP Lighting, a retailer that sells LoA products, and they claim to be getting flooded with calls about similar behavior from LoA.

The company must still be in business and paying their phone bill, because the auto-responder still answers and lists their name. They just refuse to work with their customers.

S
Sep 13, 2020

Lights Of America - Model 8045E-WH

Bought the Lights of America - Model 8045E-WH but failed after month of use. Went and bought new bulbs for it but still didn't work so replaced with a new fixture.

I have emailed [protected]@lightsofamerica.com multiple times with no response, so posting here.

Very disappointed in my purchase and would never buy from Lights of America again. =(

K
Jul 03, 2014
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Lights Of America - &5 Year Bulb& lasted 2 hours!

Here is what I wrote to Lights of America regarding a 3-pack of 60W CF Bulbs: I bought one of these 3-pack of "Value Pack SDG&E) "5 year (CF) Bulb and the CRAP CF's didn't even last 2 HOURS!! I've...

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J
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Lights Of America - False LED advertised life

Do not buy Lights of America LED bulbs. They burn out after a small fraction of the stated life. I purchased 4 Lights of America 1.5 watt 2026LED-30K LED Bulb bulbs in 2010. They did not have enough...

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Lights Of America - False Advertising Class Action

There are numerous complaints regarding the LED products of LIGHTS OF AMERICA ("LOA"). Recently, the Federal Trade Commission has filed a complaint against LOA for its practice of false advertising...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Lights Of America - Low Quality/Bad Warranty

Description: I purchased six CF floodlamps to replace incadescent floods. One of them failed out of the box and was returned to Walmart for replacement. To date, I have had three of these fail. I...

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R
Jul 23, 2009

Lights Of America - Defective product

I've replaced all the leds again and put in a 320 ohm resistor in place of the 10 ohm fuse. When i mounted the puck i put in a 1 / 4 in spacer so it isn't right up against the wall or ceiling, giving...

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P
May 09, 2009
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Lights Of America - Scam and cheating

I purchased a LED under the counter light set consisting of four light 'pucks' each containing 24 individual LEDs. The package said the product was warranted for 2 years. Within 2-3 months, two of...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Lights Of America - LED Flood Light

I purchased a 5w LED Flood Light at Sam's Club a few months ago and after a few weeks it started flickering until it finally stopped working altogether. It appears one of the more than 80 LED's burnt out. Most of the LED products on thier website claim 10, 000 hours of service. This one never came close. Since it was purchased with a large food order I doubt that I still have the receipt so no point in trying to get a replacement. Reading other complaints on the companies products it doesn't appear to be worth the troble or cost to try to get a replacement. Lesson learned; if one LED can disable an entire bulb, the technology just isn't there yet. Save your money.

I bought a Lights of America LED floodlight at Ace Hardware and paid 20.99 for it! It lasted about a month before 1/2 of the LEDs went out. The other half went out a month after that. So, 20.99 for a light that lasted 2 months. I am going to try to get my money back from Ace. This company should be reported...

R
Sep 23, 2009

I purchased several Lights of America Led lights for my outside lights. After about six months all the lights went out. All were returned to Wal Mart. They replaced all six lights, Lights of America said to send them back. It cost too much so I want buy the Leds from Lights of America again. I too think they know of the defect in their LED lights.

I have one of their LED technology bulbs that lasted 5 months, but the package guaranteed two years, with no hour rating. To return the $5.67 bulb for exchange allegedly requires the original package (a blister pack) and I get to pay the postage, which at the parcel post rate is several dollars.

It's my belief that Lights of America is well aware their products don't come close to lasting as long as the warranty period, are ghastly more expensive than an incandescent bulb, and don't save the consumer one darn penny. Neither does it do anything toward reducing landfill waste that will never decompose.

I was going to return this bulb, just to see what kind of handling I received. After thinking on it a while, I think the least cost smartest choice is just don't pick up that brand any more for any lighting need. Both their CFL and LED products have performed miserably for me.

Both Phillips and General Electric light bulbs have delivered faultlessly, and I think I'll just stay with them.

M
Apr 07, 2009

At Costco you don't need a receipt as they keep track of your purchases through your membership number. Sams Club may work differently but it's worth a try.

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Lights Of America - Defective Products

FLUORESCENT CANOPY LIGHT 85 Watt Fluorescent Area Light - 750 watts of light output - 80%* lower operating costs - bulb lasts 13 times longer Model: 9385 Purchased 10 of these lights a little...

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+1 800 321 8100
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