Ariston Thermo Group Customer Care Service


Ariston Thermo Group SpA

Viale Aristide Merloni, 45
Italy - 60044

Customer Support Phone Numbers

150 0986(Indonesia) 1 1
+39 732 6011(Italy) 2 0
+44 333 240 8777(United Kingdom) 2 1
+353 18 991 500(Ireland) 1 0
+32 23 334 800(Belgium) 1 0
+385 17 899 100(Croatia) 1 0
+420 222 713 455(Czech Republic) 1 0
+49 747 118 7850(Germany) 1 0
+30 210 951 2922(Greece) 1 0
+36 612 371 110(Hungary) 1 0
+48 124 205 282(Poland) 1 0
+351 219 605 300(Portugal) 1 0
+40 373 788 276(Romania) 1 0
+7 495 777 3300(Russia) 1 0
+34 902 898 181(Spain) 1 0
+90 444 8284(Turkey) 1 0
+86 400 832 3232(China) 1 0
+91 213 528 6228(India) 1 0
+65 62 260 292(Singapore) 1 0
+971 42 364 969(UAE & Middle East) 1 0
+84 18 001 517(Vietnam) 1 0
Podružnica Zagreb, Kovinska 4a, Zagreb
Fax: +385 17 899 105

Doiranis St.69, 176 72 Kallithea - Atene

Suite 9&10 Plaza 256, Blanchardstown Corporate Park 2, Ballycoolin, Dublin 15
Fax: +353 18 991 501

31-408 Kraków, ul. Pocieszka 3 

Talegoan Road, Chakan, 410101 Pune - India

1 Gateway Drive, № 20-05/06, Westgate Tower, Singapore 608531

UAE & Middle East
Dubai Airport Freezone, Office № 5EA 414, P.O. Box 54643 Dubai - UAE

Ariston Thermo Group Complaints & Reviews

Ariston Thermo Group / aquabravo cylinder and customer service

Feb 23, 2019

Dear Sir or Madam Customer Service reference number: 459875 Please see a log below of our recent experience with Ariston running from 13.02.19 to 21.02.19 inclusive. As you will read, it has been an upsetting time emotionally and in terms of the time and money spent in trying to manage the...

Ariston Thermo Group / ariston dishwasher in egypt

Dec 29, 2018

I bought an Ariston Dishwasher from Egypt where I called the authorized dealer in Egypt "B Tech" to instal it in the kitchen. The representitive arrived on 19 Dec 18 & approved the gurantee but didn't attach the hose of the washer to the tap saying that there's a problem in the tap. He...

Ariston Thermo Group / ariston washing machine, aqualtis, aqxgl 129,9kg, 1200 speed, class a

Oct 30, 2018

My machine is like 8 years old, lately I realize that sometimes it does not fill water enough, mostly in the big washes, and then when it throws the water out, all its buttons on the board are blinking together, so I stop it immediately and start the washing program again, sometimes it...

Ariston Thermo Group / not sending a technician

Oct 04, 2018

Since a week my boiler is turning off all the time in the middle of having a shower. This boiler is used by 6 people in a place that I rent out. In Belgium Ariston can only be contacted between 8 AM and 4.30 PM. Incredible but true, I find it incredible that this still happens in these...

Ariston Thermo Group / ariston front loader - aqxxf 129 1200 a+ class

Jul 22, 2018

Last week, I had a load of bath towels on and during the fast spin cycle (towards the end of the cycle) I heard a loud bang. We tried putting on a load this weekend and there is a knocking sound whenever the barrel inside spins and at the end of the cycle the clothes were covered in white...

Ariston Thermo Group / cooker ariston 5 burner

Jun 19, 2018

Ariston Thermo GroupDear customer Care, I am living in Cairo, Egypt, I have an Ariston cooker 5 burner with Oven, I bought it 11 years ago, it worked fine for about 5-6 years then problems started to happen, as follows: * burner's flame has different strength and color in same burner * Timer problem *...

Ariston Thermo Group / dishwasher model lz 705 ix

Apr 30, 2018

Back in 2009, I have bought several appliances from Ariston Dealer in Jordan, namely; 3 Hobs different sizes, an Oven, & a dishwasher Model LZ 705 IX through JWICO (Jordan Wood Industries Co.). I believe in the brand and as I was furnishing my new kitchens, we decided to go for Ariston...

Ariston / inattentive complaint on ariston washing machine's mechanical issues.

Jan 09, 2018

Please be informed that, I have registered a technical complaint on my ARISTON washing machine (Model# AR6F 105 (EX) ) on 06.01.2018 at 10.55 AM through the Local Dealer customer service # [protected] in Dubai and I was told that it would be attended within 48 hours. On 08.01.2018 at 10.10...

Ariston / gas cooker, freezer

Aug 28, 2017

Hi, my name is Fady Halim I'm writing this complaint coz I trust in your trademark and in your company and you will help me to get my rights. First, I have bought three devices from the products you produce from your branch in Egypt, two deep freezer and built in gas cooker. Now, the three are...

Ariston / ariston dryer

Jul 10, 2017

I had a big problem with btech Egypt technical support and customer service. I have been contacting them since 18/6/2017 to fix my dryer and till now nothing happened. They gave me false dates and they dont come, they r lying all the time saying things that didnt happen.I have a record of...

Ariston / Dishwasher

Jan 11, 2017

AristonI bought from egypt dish washer on 23/3/ 2016 and i don't use it only few times fot that some fats on the power bottom cause i don't use it alot i called egypt and after that they send one to me he tries to fix it by the knife and wipes the power cause of that damaged of...

Ariston / غسالة اطباق

Dec 29, 2016

شتريت في 23/3/2016 غسالة اطباق و لم استخدمها و نظرا لوجودها في المطبخ اتراكم علي زرار ال power بعض الدهون و كلمت الصيانه فجاء عامل الصيانه و حاول تنضيفه بسكينه وورق مناديل مما ادي الي تلف الزرار و طلبت بتغييره فجاء عامل الصيانه بقطعه اماميه كامله و لكنها قديمه و مستعمله ومجرحه و عندما طالبت من الشركه...

Ariston Combi A30 MTTI / Combi Boiler


Ariston Combi A30 MTTIArison Combi A 30 MFFI 4 years old take a look at pictures serviced on the 16/2/2010 and was told everything was fine now, no hot water or heating should of lasted a lot longer for the money it cost disgusted with ariston.

Ariston / Ariston Iran agent customer service


I bought a ariston boiler model clas 28FF and I have too many problem with this boiler. Hot water output is too low in cold weather and too much noisy. From one week ago I requested to come and solve my problem, but no body call to resolve problem. I have contact with Ariston headquarter in...

Ariston / Iran Ariston Water Heater


I bought a ariston weater heater and after two days make big problem and after I ask this company to replace with new one, the Iran Ariston agent told me only we can repair it and this company change d two parts with not same quality. Now the fan sound is to louad and we cannot sleep at...



We bought a new Ariston fridge (model no.MT-4511) in 2006 from one of the most reputable outlets in Dubai (Jacky's). We were informed that all refrigerators carry a 5 year warranty on the compressor. After 2 years, the fridge stopped working because the compressor was blown. We called the...

Signature Kitchen, Obicorp - Ariston / Irresponsible company


We bought an Ariston washing machine, among many other home products, at the Home Living Fair organised by CIMB Bank at the Putra World Trade Centre in August 2009. We were told the fair was supported by the principal (in this case Obicorp / Signature Kitchen / Cabinet Industry), as such...

Ariston / Hot water tank


AristonMy house was built in 2004. I bought it in 2007, delighted that everything was brand new and had at least 10 years before anything would need replacing. Last autumn (October), I happened to look at my hot water tank, it is shut away in a cupboard and had given no cause for us to look at...

Ariston / Bad product worse service


Ariston Dishwsher Model LI 670 X NA- stopped working after 1 month. Lights flashing and only running one cycle. Called the number in the manual - disconnected- looked on web site found a number- No response - must leave name and number and they will call you back- they don't. I tried...

Ariston / Awful experience

We bought the Ariston LV62 on the advice of the salesperson who placed this brand "above Westinghouse but not quite Miele". We liked the modern design and at $899 Australian, it was certainly good value, or so we thought. Installation was relatively easy but once we'd completely...