Cinch Home Services review: Washer and dryer repairs

Had washer & dryer "issues". Set up appointment for repairs (YES — I paid the deductible for each when setting up the appointment.). First visit (on December 30, 2025) the technician diagnosed the "issues" with both appliances but had to order parts. Parts for washer went straight to Sears Home Warranty (except for a bolt — that was sent to our house, along with the part for the dryer). Appointment was made to get BOTH the washer and the dryer fixed on the same day (on January 6, 2026) — technician showed up to fix the dryer but did NOT have an order to fix the washer!? Waited all day since the appointment(s) were confirmed for BOTH. No one showed up to fix the washer. Rescheduled for a second appointment (on January 12, 2026) for washer repairs another day — appointment was confirmed. No one showed up AGAIN! Set up a third appointment (on January 16, 2026) — once again the appointment was confirmed. NO ONE showed up yet AGAIN! I called after each "missed" appointment, but the representative just kept saying they were sorry — NO EXPLANATIONS at all. Plus, I did NOT receive any phone, text or emails about the fact that no one would show up. That meant a total of three whole days of missed work — for what? SORRY? Now, because of my other prior appointments, I have to wait another whole week (until January 23, 2026) for someone to fix the washer (well, at least I have an appointment — again — for the repairs to get done). This has been the WORST customer service I have EVER received from anyone — and it ALL comes from one place! *IF the first appointment(s) would have been combined for both the washer and dryer repairs, all of this could have been avoided. After all, a technician diagnosed BOTH the washer and dryer at the same appointment!? Just saying...