CB Fast Food Chains Church's Chicken Complaints #42-61

Church's Chicken review: Service

Shirley M of Silver City, US

Mar 30, 2022 9:15 pm UTC

Manager wouldn't honor the coupon that was online, for my area.

I asked for gravy in a separate container, was given a mash potato container with a splash of gray on the bottom of the container.

I asked for napkins, the manager gave me 2 napkins for a 10pc family dinner.

I had to ask her for more and she copped an attitude with me.

This was the manger that gave me this horrible service. I didn't know it was such an issue to use a coupon, ask for gray in a separate container and get napkins with my order.

Desired outcome: Get managers some kind of customer service training. Let servers know that gravy is not gold and it's ok to honor what a customer wants. Napkins should be a given especially with family dinner orders.

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Church's Chicken Contacts

Church's Chicken phone numbers

+1 (866) 345-6788

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United States

+1 (905) 497-6222

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Canada, Brampton

+1 (416) 439-6060

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Canada, Scarborough

+1 (647) 346-0195

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Canada, Toronto

+359 876 520 342

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Bulgaria

+592 225 7546

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Guyana

+52 800 849 4451

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Mexico

+92 423 540 8517

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Pakistan

+1 (866) 372-8246

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Puerto Rico

+1 (758) 450-8395

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St Lucia

+1 (868) 225-5200

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Trinidad and Tobago

+971 600 522 224

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UAE

+1 (866) 372-5246

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Customer Service

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Church's Chicken emails

helpdesk@churchs.com

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Support

tmareno@churchs.com

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socialmedia@churchs.com

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communication

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Church's Chicken address

980 Hammond Drive, Suite 1100, Atlanta, Texas, 30328, United States

Church's Chicken social media
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Oct 29, 2026
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