CB Car Dealers Chrysler Complaints #282-301

Chrysler review: service/general manager “alex”

Wendy Higgins of Bakersfield, US

Jan 25, 2020 8:29 am UTC

2019 2012 rubicon, heater door behind glove compartment making noise, upon picking up got inside, dash lights flashing & ringing no seat belt, airbags, no turn signals, brak lights service writer tells me they didn't touch lights. It my problem because I have after market tow package on it. I told her everything worked when I brought it to you. Tech comes out out oh sorry I forgot to put wiring harness back on! But yet i'm told I need to go get fixed some where else it's my fault! Next 2019 agian dash lights flashing on abs, sway control, engine, and loose of power at times. Dealership same one bakersfield, has for three days service calls you need a new battery. I pick vehicle up run over to battery store where I got 6 months ago. Check it's fine. Go back it's not fine if you don't replace battery we can not help you! $ 225.00 later service calls me, you need a "alternator" but that will be covered iunder the warranty. Pick up get home put my old battery back in my vehicle and to this day is still running fine. But i'm out $ 225.00 for battery I didn't need... Next last week1/2020 same dealership heater not working at idle had for three days service you need coolant flush $ 350.00 that's maintenance. And we all know but chrysler won't admit that these motor had a sanding problem! But agian that's on me? it would be nice if the manufacturer would own up to their problems. Love the vehicle but very disappointed in the service. And lastly the general manager "alex" told me I should trade in, because of so many problems. I said I can't this vehicle has the 100myr. Warranty for what good that is. Plus I have a lot of extra stuff."alex" says to me I can give you all the same stuff on a new one! I said that warranty is not available anymore! He says I can get it for you! So with that said how many people is he betraying? I do not like to be lied to... I will never buy another chrysler product. And will never return to this dealership

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