Chowking review: Services in sm seaside to wait for 40 to 50 minutes

Im a customer in SM Seaside Chowking. Everytime i order in this store they keep on telling the customers to wait for around 30 minutes. Today i went to buy a chicken for my baby girl. They told me to wait for 30 minutes for it to be serve. And i saw two servers denying the customer to come in the store telling them of the waiting time for 50 minutes. But this ie everytime when their are many customers or no customers waiting. And the rude part is that they don't have common reasons for the waiting time and the server's and cashier don't have waiting the same waiting time. Hope you can address this concern because as I observe this is their habit already. Even the manager i talked to her but no actions. Yes the cashier told me to wait for 30 minutes for the waiting time when when i told her that i will report it to the customer service not anymore to the manager my order arrived in just 10 minutes. So meaning if the customers complain there's no waiting time. I have videos and pictures showing how they ask the customers leave the place because of them telling about the waiting time for 40 to 50 minutes.

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