[Resolved] Chipotle Mexican Grill — linguistic discrimination in your restaurants
1401 Wynkoop St. Ste. 500
Denver CO 80202
December 14, 2017
Dear Sir or Madame,
In the recent months, I was repeatedly discriminated in your following branches.
1. Chipotle Mexican Grill
21029 Center Ridge Rd, Fairview Park, OH 44126
2. Chipotle Mexican Grill
14881 Detroit Ave, Lakewood, OH 44107
Instead of an appropriate address of welcome, two African American/Black employees of yours reduced me to my German accent. In Lakewood, a young black woman reduced me to my foreign origins, which was absolutely unnecessary. In Rocky River, another young black woman started to call me "accent." I don't know what you teach your employees how to treat customers, but it is not only disrespectful but offensive to call a customer nicknames like "accent." Her next sentence was "are you still in America?".
I am an international honors student. My wife is American, born and raised in Ohio, and it is embarrassing that I am called names like "accent" in your branches. I have been in many countries all over the world, I lived in California for half a year, and nowhere was I trodden so disrespectfully like in your restaurants in Rocky River and Lakewood. I will not tolerate this any longer.
Besides my studies, I am a shareholder of a company in Germany, and I hereby assure you, you will hear from my lawyer if there will be no apology and a decent form of reimbursement. I furthermore assure you that I will sue, and I will press charges against your company, which is apparently not able to teach their employees how to treat customers respectfully. I'm living in the United States now for over two years, and I am an English Honors student. I have never experienced any kind of equally disrespectful behavior in any other restaurant in the United States.
My wife and I went to your restaurants several times a week, but your employees made me by now feel too uncomfortable to eat at Chipotle again.
Please just remove my complaints, I didn't mean to publish it, it was a misunderstanding. I wanted to write a letter to chipotle, I didn't want it to be published.
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