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E-stores china offers genuine apple iphones on www.chinaecarts.com. they claim to obtain these directly from apple supplier foxcon. their product description is verbatim apple and they even claim to offer a 12-month warranty by apple. I ordered an iphone4s and received a cheap fake, apparently running the android operating system instead of ios. after my threat to start an international campaign against chinaecarts, they seem to have taken some compromising data off their website. the e-mail-correspondence is self-explanatory:
………………………………………………………………………………………
Dear madam or sir,
Please refund my money first to
Account [protected], ing-diba bank, bic ingddeff or
Paypal: [protected]@gmx.net
After refund I will send the "iphone" back.
If I don't receive the refund within 24 hours, I will start campaigns on international forums against chinaecarts.com, report chinaecarts as fraudulent dealer to various institutions worldwide and get your website blocked for commercial transactions.
Thanks and best regards
Siegfried eckleben
P. s. my e-books
From bigbang to overpopulation
Vom urknall zur überbevölkerung
Van oerknal tot oorbevolking
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.
See also: www.isabels-art.com & www.seckleben.com
Siegfried eckleben
P. o. box 933
Swakopmund
Namibia
Tel +[protected]
Mobile +[protected]
Fax +[protected]
Mehr sein als scheinen!
From: [protected]@gmail.com [mailto:[protected]@gmail.com] on behalf of chinaecarts.com
Sent: 06 june 2012 02:23
To: se
Subject: re: order no: [protected]
Dear
Please return the full package to us if you not satisfy the products, we not sell fake products to customer, we will give you refund once we get the return package.
在 2012-6-6 上午2:34，"se" 写道：
Dear madam or sir,
I have received both packages today, thank you.
I have 2 complaints:
1. I did not receive the 1 x classic stylish soft silica gel phone case for iphone 4.
2. the "iphone4s" you sent me is a fake! its hardware is of much lower quality than apple and it runs android software, not ios. the only western languages available are usenglish and french. even in us english the keyboard often contains chinese characters which I cannot read. etc., etc.
Your website http://www.chinaecarts.com/unlocked-apple-iphone-c-18_223.html clearly offers under "apple products" : china wholesale unlocked apple iphone 3g/3gs, iphone 4/4s, those iphone are 100% branded new and original come from apple iphone factory in china directly (foxcoon). buy china cheapest apple iphone with low price!
The product description exactly describes the true iphone with ios, siri, gps and 8mp camera, etc. the one I received does not have these features.in addition, your faqs even promise 12 months warranty by apple:
Faq:
1):why the price is so cheap?
Answer:the iphone of us come from apple iphone factory (foxconn) in china directly. so the price is very cool! we may adjust the price according to the factory price per week.
2):the iphone on your website are branded new and original unlocked factory version?
Answer:yes, our iphone are 100% brand new and original unlocked factory version, they can be used worldwide. also they have 12month warranty by apple like other original iphone.
3):is the iphone free shipping?
Answer:yes, we can ship the iphone worldwide, we will choose the best shipping method to shipment the item according to the destination country. such as dhl, ems, ups, fedex, aramex, airmail etc.
4):can I use discount coupon for apple iphone?
Answer:sorry, apple iphone order not accept discount coupon now.
5):can I get more disocunt if order in bulk?
Answer:that depends on the stock status, if we have more stock available, there will be some discount for bulk order.
6):which payment methods you accept for apple iphone?
Answer:now we only accept western union (5% discount) and bank transfer (5% discount) for apple iphone order.
7):why not accept paypal for payment?
Answer:apple iphone is best-sellers, also it is high value products, apple factory only accept payment in advance, in this case, to keep our business well, we not accept payment by paypal (we accpet payment by paypal for other products). thanks for your understanding.
8):do you have black/white color?
Answer:you can leave comments to us about the color before check out.
So there must be a mistake, I received a cheap iphone imitation instead of the article I ordered.
I see 2 solutions to this problem:
1. you refund my money immediately.
2. you send me a genuine iphone 4s by dhl immediately. (not by mail which will take another month, because I will be travelling for about 4 months, which is why I wanted a real iphone.)
I will return the fake iphone after receipt of the money or the real iphone, if you pay for the shipping,.
Should I not receive a satisfactory reply within 24 hours, I will have to conclude that it was not a mistake, but deliberate fraud. I will then start campaigns on international forums against chinaecarts.com and report chinaecarts as fraudulent dealer to various institutions worldwide.
Best regards
Siegfried eckleben
P. s. my e-books
From bigbang to overpopulation
Vom urknall zur überbevölkerung
Van oerknal tot oorbevolking
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.
See also: www.isabels-art.com & www.seckleben.com
Siegfried eckleben
P. o. box 933
Swakopmund
Namibia
Tel +[protected]
Mobile +[protected]
Fax +[protected]
Mehr sein als scheinen!
From: [protected]@gmail.com [mailto:[protected]@gmail.com] on behalf of chinaecarts.com
Sent: 04 june 2012 02:20
To: se
Subject: re: order confirmation no: [protected]
Dear,
We check the package status with hongkong post, they said the package status is well, please wait be patience, you can contact with your post office and ask them the pacakge status. because the package now in your country. thanks
Regards
2012/5/9 se
Dear madam or sir,
I have made the following payment today:
Auftraggeber siegfried eckleben adresse p. o. box 933
Swakopmund kontonummer [protected] ing-diba bank, frankfurt, germany:
Iban de84500105175405281876 bic ingddeff zahlungsempfänger zielland china name des zahlungsempfängers liu dan feng adresse des zahlungsempfängers 1/f, bei fang building shen nan zhong road shenzhenphone:[protected] iban / kontonummer [protected] bic / fedwire routing number bkchcnbj45a, bank of china 518046 shenzhen china entgelt regelung our: betrag 415, 62 eur gegenwert 415, 62 eur zzgl. entgelt 22, 00 eur gesamtbelastung 437, 62 eur verwendungszweck order number [protected]
Please send a proforma invoice with low value with the order.
Thanks
Siegfried
P. s. my e-books
From bigbang to overpopulation;
Vom urknall zur überbevölkerung;
Van oerknal tot oorbevolking;
Are available in the apple ibook store, at amazon, lulu, xinxii and other e-book dealers.
Siegfried eckleben
P. o. box 933
Swakopmund
Namibia
Tel: +[protected]
Cell: +[protected]
Fax: +[protected]
Web: www.isabels-art.com & www.seckleben.com
>
— original message —
From: chinaecarts.com [mailto:[protected]@chinaecarts.com]
Sent: 09 may 2012 06:36
To: siegfried eckleben
Subject: order confirmation no: [protected]
Order confirmation from chinaecarts.com
Siegfried eckleben
Thanks for shopping with us today!
The following are the details of your order.
—
Order number: [protected]
Date ordered: wednesday 09 may, 2012
Detailed invoice:
Http://www.chinaecarts.com/index.php?main_page=account_history_info&order_id=20124298
All accessories black color please!
Products
—
1 x unlocked factory version apple iphone 4s 16gb branded new free shipping
(cec_apc_102) = €401.09
1 x classic stylish soft silica gel phone case for iphone 4 ([epc_ipa_050]) = €4.29
1 x iphone 4 protector for front screen and back protection ([epc_ipa_201]) = €0.61
1 x fm transmitter with cigarette mount holder and charger for iphone / ipod
([epc_ipa_505]) = €11.57
1 x usb data cable for iphone 4 / 3g / 3gs / ipad ([epc_ipa_603]) =
€0.58
—
Sub-total: €418.13
Dhl to na (0.53kg): €14.81
Payment type discount: -€17.32
Total: €415.62
Delivery address
—
Siegfried eckleben
Sonnengarten no.1, nonidas st.
Swakopmund, 99999
Erongo, namibia
Billing address
—
Siegfried eckleben
Sonnengarten no.1, nonidas st.
Swakopmund, 99999
Erongo, namibia
Payment method
—
Wire transfer payment (bank wire transfer enjoy 5% discount! 2-3 working
Days)
Make payable to:
Account name:liu dan feng - account number:[protected] - receiver
Telephone:[protected] - bank name:bank of china shenzhen beifang building sub-branch - bank address:1/f, bei fang building, shen nan zhong road, shenzhen, china - swift code:bkchcnbj 45a
After the payment, please send payment receipt to us. important note:please leave payment remarks empty when you make payment, or else we cant get your payment. thanks
Your order will not be shipped until we receive the payment.
—
This email address was given to us by you or by one of our customers. if you feel that you have received this email in error, please send an email to [protected]@chinaecarts.com
—
Copyright (c) 2012 chinaecarts.com. powered by zen cart
This email is sent in accordance with the us can-spam law in effect 01/01/2004. removal requests can be sent to this address and will be honored and respected.
—
Chinaecarts terms
Address: room 5188, seg building, huaqiang road, shenzhen, china
Website:www.chinaecarts.com
Email: [protected]@chinaecarts.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I am an employee of the company in question and feel these complaints are unwarranted. We have three services, MyComputerClub, eClubUSA, and PlayersVacationClub. These customers are being charged because they had signed up for our services either through our website or through an affiliates site. We offer trial membership for $3, 95 so members can access our websites to see if its a program they would want to use before we charge our membner fees of $64.50 x 2( over two months) When they join it states exactly what we charge an when, we also send email confirmations when they join and every time we process their account for fees, which has our addresss, company name and telephone number. [protected] 9am-5pm PST (west coast) please note the time zone. The person who stated he couldn't get through either dialed incorrectly or is being untruthful, try it. We offer refunds for anyone who calls to cancel the service and we are here M-F so why these customers are having such issues is beyond me. I hope one day people start to take more responsiblity for their own actions instead of taking the easier copout. Thanks for your time.
Withdrew $44.00 out of my checking account, , they had no authorization. they need to do something about this... think about how many people they going to rib off before attorney general is going to get involved... I don't have money to give away like this and I don't know if we are going to get our money back, but they need to stop.
I also have been hit by this company.The first time was around x-mas. It has been going on for months and by bank wont do anything but close my account and re-open another one. I don't know what to do i have checks bouncing right and left because of them. I need help.
I also have become a victim of this company. They have been billing for several months now. They quite a scam going and a very difficult way to track them down and hold them accountable. We all need to rise and fight this company.
This just happened. I did not not authorize any such company to delate funds from my account.
I agree with you because they do the same thing to me. They drafted 49.95 out of my bank account five times.
ON 2/27/2008 MY CHECKING ACCOUNT WAS CHARGED WITH $3.95 FOR A PAYMENT THAT I DON'T KNOW WHAT IT WAS. THE SAME DAY THEY CREDIT MY ACCOUNT WITH THE SAME AMOUNT OF $3.95 . THE BANK CHARGE ME WITH $15.00 FOR (ISSUFF )AND THAT WOULD NOT HAPPEN IF THESE PEOPLE DONT CHARGE MY ACCOUNT WITH $3.95. yESTERDAY WHEN I WAS CHEKING MY ACCOUNT I FOUND CK 10010 FROM "AEC FBO CLUB SERVICES" IN THE AMOUNT OF $64.50. THESE CHECK WAS DEBIT TO MY ACCOUNT ON 3/10/2008. I TRY TO CONTACT THESE PEOPLES BUT THERE IS NO ANSWER. I WILL APPRECIATE ANYTHING YOU CAN DO TO SOLVE THIS PROBLEM.
I had this same company take $17.95 out of my account as well. My fiance and I share this account, and the check had his name and old address on it. He could not figure out what this transaction was for. Like everyone else, I did not get any results from calling the phone number or looking at the website. So I did a little more research. My bank allows me to view and print both sides of the check image, on the back, it shows deposit information. "Huntington 401 Centralized Returns" so I googled it. It turns out that it's a centralized return account with Huntington bank. A company will use this kind of account to recover money from a bounced check or a debt. When I wrote a check, and didn't have the amount in our account, the bank covered it and we were responsible for the overdraft amount and the fee. It doesn't make sense to me that we would have to pay the amount of that check twice, once to the bank, and again to this company. If this is a company that is forcefully collecting on an old debt, I would love to know what company the money is going towards. For the sake of clearing up our credit, we don't mind paying old bills, (everyone makes mistakes) We just like to know what company is being paid, and that information is not on the check at all.
The same thing is happing to me. Some company i have never heard of charged my account with out me knowing for $49.95. & mad my account over drawn! My bank so fair is being helpfull about this. But I know i never gave anyone my okay to do this.
I had a $49.95 debit show up in my checking account... had no idea what this was until I contacted bank. I don't even know what AEC FBO is and I don't know how to stop them. Any advice?
I was just hit not to long ago myself, that is how I found this board. I was trying to figure this thing out. I was hit for 17.95 and also $215.40. Im goet ahold of my bank in the morning.
yes, my mother got the same check its been gitting 17.95 out of her bank every week and it gets on my nevers she barley has enough money to pay for food but all these people are doing is scamming people out of their money and stealing food out of peoples mouths for silly old 17.95 but when it comes to every mouth then it can get to them taking over 200.00 a year!
And to think all this money going to this pathetic place when it could be going to a charity or to someone who needs it more than these people who ever started this report THANK YOU!
I know alot more about this than i should and it could help stop these people from scamming even more poor people from their money i think they should be stopped this is a very bad thing to do to people scamming people out of their money they worked hard for how dare them to even come up with such horrible ideas!
Well if the people who are doing this reads this segment of mine heres a suggestion for you people
GET A JOB INSTEAD OF RIPPING PEOPLE OFF!
Love
Megan Furniss
I also had money withdrawn from my account ($215.00). For one year I have been trying to get a hold of this company, but web pages lead no where and phone numbers don't work.
here we are... all victims of losers like such! well,I have been hit as well... and what I did was,close my account at wamu...then reopened my account with a new acccount number(with my existing atm card re-attached to my new account) then file a dispute with your bank of such transactions.You will be refunded most of what was lost(good deal)WAMU is a good bank;and they back you up 100% . if and when you can determin who the a$$holes are...prosecute to the full extent,and for dessert...throw in a law suit that will pend as long as 'so called" criminals are alive...God Bless all honest men/women,and for those who are crooks,will have there share...eventually.
~~~~~take care !jason Rhyner
THERE IS ANYTHING WE CAN DO TO STOP THIS?
MY WIFE ACOOUNT IS BEEN HIT SEVERAL TIMES SO WE TRY TO SEE WHAT WE CAN DO TO STOP THIS PEOPLE IF ANY BODY KNOWS WHAT WE CAN DO PLESE LET US KNOW...
I have been on the phone and the internet all morning trying to straighten this out. I recieved a notice in the mail yesterday saying my account had 17.95 taken out for a company i never signed up for (the one were talking about). My bank says I have 2 options. pay 25.00 to have my account watched with some sort of scam watch thing. Or 2. close my account and start all over. This really sucks. Someone should be able to track these people down.
I aslo dont know what this company is i am over drawn every month this month they took even more money then unsally please help if any one knows how to fix this.
I got hit with this too! This is ridiculous. I am now 500.00 overdrawn and my bank won't do anything about it. They debited 49.95 and then 14.95 from my account and now everything is bouncing like crazy.
I am also a victim of this company. I never authorized any withdrawl of my account and when I checked it 17.95 was gone and all my bank could say is that they would do an investigation but still no refund. Do anyone know how we can put a stop to this before they try to hit our accounts again.
HI
My mother just got hit with this too. Everytime she saw this "spam" she would delete it. Somehow they started to take money out of her account. the amount $14.95 too. My mothers account has been overdrawn and checks have been bouncing repeatedly. She just lost her cable because her checks have been bouncing. The only thing she can do is file a police report and closer her account. Is there anything else she can do?
Shels
This is bogus! I got 14.95 withdrawn from my account illegally! It was typed out to FBO Indenpendent Plus Platinum Membership. Membership for what?!?!? You can't get a hold of anyone with the phone number they give you or the website! Now i have to fill out a afididvit though my bank. This is fraud how do we stop them?!?! HELP.
i want your company to put my money back or els
I checked my account on line only to find a withdrawel for $17.95 from AEC FBO Independence plus membership twice in 2 weeks. I have never authorized this transaction and don't even know what it's for. This made my account overdrawn and I am responsible for overdraft fee's. These people need to be stopped. I'm probable going to change my acct. # which is a huge hassle for me. Please stop them!
They got me too. Any luck on getting your money back and stopping future charges?
They took $17.95 out of my account also.
I GOT RIPPED OFF TOO! I went to my banks online website and viewed a copy of the check.
I Have only written one check in the past 3 years, and it wasn't for 17.95, and wasn't to AED ONYX PLATINUM MEMBERSHIP.
I viewed the digital image of the check, and my signature wasn't on it! it had typed print and said "your signature not required because it was an online transaction."
They made a debit of 17.95 earlier this month, but thank goodness i was broke and it got reversed for NSF. Now they made a second attempt to scam me. I reported them to my bank, but the bank wanted me to wait until the next business day (monday) to see if it finalizes and isn't reversed.
Katrina,
I read your posting on complaintsboard.com regarding AED FBO ONYX PLATINUM MEMBERSHIP and fraudulent debits. Could you please call me about that, as I am investigating other similar incidents involving the same business.
Thanks,
Detective Rob Waller
[protected]
Absolutly,
Washington Mutual should have caught that for starters.
Ours monies should be protected by..generally speaking... Title XXXVIII Banks and Banking chapters 655-667.
The banks are the ones clearing the drafts without batting an eye. You can understand the bulk of monies received daily, in many forms, however this is no excuse.
And, the fraud department to "excuse" this... this amount of $17.95 is not worth investigation. Well, this is how major catrostrophic issues begin.
R.