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Trustnet Complaints Summary

15 Resolved
14 Unresolved
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Trustnet complaints 29

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9:24 pm EDT

Trustnet North America consumer promotion draw

Letter dated 26 May 2022 stating that I was entitled to $ 250,000.00 to be delivered by a courier company and to call my claim agent Larry Washington at [protected].I received a check for $2,675.50, for processing and insurance fees of $2,000.00. I called and was told to cash the check and call back once the check was cashed and I would be given additional information. I explained that this was a hoax and that I would take the letter to my lawyer!

Desired outcome: That this stop for individuals that are gullable and can get themselves in trouble. I have the check still in my possession! Need guidance!

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5:03 pm EST

Trustnet They send me a check for $2524.50 and wanted me to cash it and send them $2000.00 back it know it's a scam.

TrustNet sent me a letter on February 22, 2022 that I won $250,000.00 with a check for $2,524.50 to pay processing and insurance fees. the letter stated that i was entitled to the sum of $250,000.00 payable to me by Certified check. it would be delivered by a courier company like (Fedex or UPS).

I made a call to Roy Thomas at [protected] before i cashed the check. i was to send $2000.00 back to the company before receiving the rest of the money.. I inform Roy Thomas that i was going to turn over the Letter and check to the police because i knew it was a Scam and he said "Okay."

Claim Number: [protected]-FW

TrustNet a financial express company

4333 Charles Drive

Arlington, TX 76006

[protected]

Vice President Finance

W. Hunter

check in marked

Century Bank

95-7244/3070

People relationship Community

PO. Box 1507

Santa Fe. New Mexico. 87504

Desired outcome: This Should be again the Law and should be help accountable I'm so sick and tired of get these type of Scams.

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James legrand Brown jr
, US
Nov 14, 2022 7:55 pm EST

I also received a check in the mail saying that I have won the same thing what should I do now.

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6:45 pm EST
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Letter from Trustnet, 4333 Charles Drive, Arlington, TX stating I am a winner in the ‘NORTH AMERICA CONSUMER PROMOTION DRAW.’ US $250,000. Call the claim agent Samantha Morgan. Will be required to provide a processing fee and Insurance fee of $2,000.

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2:47 pm EST
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Trustnet Award claim notification

Sent check for $2,524.50. Want $2,000.00 back for insurance upon winning $250,000.00. Call Samantha Morgan at [protected]. To claim winnings.

Claim #[protected]-SW

NORMTH AMERICA CONSUMER PROMOTION DRAW for all customers of Walmart, sears, Home Depot, Safeway, etc.

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2:04 pm EST
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Trustnet A letter from Trustnet (Award claim notification I won $250,000.00

Trustnet sent me a letter on [protected], that I won $250,000.00 with a check for $2,524.50 to pay processing fee and insurance fee. The letter stated that I was entitled to the sum of $250,000.00 payable me by certified check. It would be delivered by a courier company like (FedEx or UPS).

I was to call Samantha Morgan [protected]) before I CASHED the check. I was to send $2,000.00 to a tax agent before the lump sum winning can be sent.

The check is from TD Bank N.A. 790 Lisbon St., Lewiston, MeE 04240. Check No. [protected]

Desired outcome: Stop the Fraudulent activity. I would like an apology.

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Update by Nathaniel Thomas
Feb 04, 2022 2:06 pm EST

No comment

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4:03 pm EDT

Trustnet Scamming people by trying to collect a 2k processing fee to collect their winnings of $250,000.00

I received a check for $2, 524.50 along with a letter from Trustnet telling me I'm one of the winners in the North America Consumer Promotion Draw organized for all customers of Wal-Mart, Sears, Home Depot, Safeway etc.

It goes on to say I'm entitled to $250, 000.00. CONGRATULATIONS!

The letter informs me that the funds are payable by certified check and will be delivered to me by either FedEx or UPS. it says to call Marcus Turner [protected]

Then it says they've enclosed a check of $2, 524.50, and that a processing fee and insurance fee of $2000.00 will be required before my lump sum winning can be sent to me. It says not to act on this letter without first speaking to my claims agent Marcus Turner

Desired outcome: These guys need to be arrested for Fraud and taking advantage of elderly people even though I'm not elderly but can only imagine how many older folks may have fallen for this nonsense!

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5:53 pm EDT
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I would like to report a scam by trustnet sending me a check of $2, 524.50 and the letter said that I won $250, 000.00 and will be sent via FedEx or UPS. They include a telephone number [protected] a name Mark Lopez. The letter say's about other store like Wal-mart, The Home Depot, Target, TJ Mass, 7 Eleven includes visa and Mastercard. I don't know any...

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3:27 pm EDT

Trustnet they sent this to me

I debra stewart is so tired of these type people I have been scammed several times and this company and people come along trying to scam me. Companies name: trustnet a financial express company address: 4333 charles drive arlington, texas 76006. Phone: [protected] or [protected] (ask for samantha smith. Also a letter stating I am a winner in the north america consumer promotion draw organized for all customers of walmart, sears, home depot, safeway I am entitled to the sum of us dollars of $75, 000.00 payable by certified check they enclosed a fake check for $1, 224.80 this is for processing fee and insurance which is required before I get my winnings which I have received several letters and checks like this and I am feed up with all of them. You or someone has to stop these people for real we need to do something asap please my name is debra stewart. Email: [protected]@gmail.com. Thank you very much put a stop to this cause I was frauded before by these same [censored] people. It has to stop please thank you debra stewart

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3:06 pm EDT

Trustnet I received a check from Trustnet on 03-12 -2020

I recieved a check from Trustnet in the amount of1224.80 claiming that I had won 75, 000 in the North American Consumer Promotion Draw and that I should deposit it into my bank account and then call the claims agent backso they could send the rest of the money to my bank account. Please take notice this is a scam that they try to get money from the elderly by making you think that you have hit the jackpot when you haven't please either tear this letter and check up or burn it when you get it so they can't take advantage of you. Thank you for giving me the courage to post this to keep others from falling for this kind ofscam

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11:23 am EST
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A letter with return address of North York Civic Centre, 5100 Yonge St., North York, ON M2N5V7 was received with "trustnet a Financial Express company, 4333 CHARLES DRIVE, ARLINGTON, TX 76006 with Claim Number KW-70-12-03 RE: AWARD CLAIM NOTIFICATION We are pleased to inform you that you are one of the winners in the 'NORTH AMERICA CONSUMER PROMOTION DRAW'...

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6:19 pm EST

Trustnet north america consumer promotion draw

Letter was mailed from north york, on m2n 5v7 and advised me that I had won $75, 000. The letter included a check for $1224.80, written on an account at citibank, n.A., one penn's way, new castle, de 19720. Account number [protected], illegible signature, no account holder info on the check. The letter had a signature block for "w hunter, vice president finance."

I called my claim agent.. Ronald king... Who advised me to deposit the check in my account and withdraw $1, 000 in cash. After I did this, I was to call him again and he would tell me where to meet so that I could pay my "processing and insurance fee of $1, 000!" then, he would take care of all the release forms and my winnings would be delivered to me by fedex or ups.in other words, he was trying to scam me out of $1, 000!

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11:50 am EDT
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I received a letter from trustnet saying that I was entitled to $75, 000.00. I called the claim agent to ask her about it & she said to call her back in 10 minutes. While I was waiting I looked up trustnet on the computer & it said this was a scam, with other people complaining about the same thing. I never called the agent back! The date on the letter wa...

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10:05 am EDT
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I received a letter dated 8/1/19 stating I was a winner of the "North America-Europe Consumer Promotion Draw" and in the letter it stated this was organized by Walmart, Sears, Home Depot and Safeway for it's customers. They also sent me a check in the amount of $1, 224.80 with Chase Bank name on top. I did not deposit it and I just want to make people aware of this scam that is occurring to the elderly population.

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3:58 pm EDT
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Trustnet letter stateing a wining prize

i recieved a letter saying that i won 8, 221.50 and they sent a check for 822.15 to pay for the taxes to get my winnings but this is a scam because they wanted me to deposit the check into my account and i dont have one so be careful people dont care about noone..so if you love your family you'll ingnore these scams to be with your family instead of being in jail.

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11:25 pm EDT
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Trustnet north america consumer promotion draw

My College Son received a letter stating "We are pleased to inform you that you are one of the winners in the North America Consumer Promotion Draw organized for all customers of Wal-mart, sears, Home Depot, Safeway, Etc. The letter stated that he was entitled to the sum of US $9851.80. His claim agent is Charles Williams at [protected]. They enclosed a check for $985.18 which he was to cash to pay a tax amount of $900.00 required by our state. I am so glad that he received this type of letter at his home address and not while school was in session because he truly thought that this was real. I knew that this was a scam and sure enough, googled it and here I am. This type of thing is so sad and the only lesson to learn here is the same old one that states, you NEVER get something for Nothing!

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Riafly19
Norton, US
May 26, 2010 10:54 am EDT

Hello Everyone,
I just received one of these letters yesterday. My Letter was signed by C. Gilespie, Vice President Finance. My agent was Nicole Williams [protected]. My initial check was in the amount of $3, 920 and my tax amount was $2, 744, in order to claim a prize of $39, 850. The check was drawn from Key Bank in the name of Valleyfair out of MN. I called Key Bank and they told me that this account number was not in the name of a company Valleyfair and that I should report it to the police dept. I took advice from other comments on this sight and called the FBI. They didn't even want take a formal report because they were very aware of the situation. They told me just to shred the check and DO NOT call the phone number. They said these guys were very good and that if you tried to cash the check it would initially clear, but it can take up to 6 months for the bank to catch on to the fact that it was a fraudulent check and when they do you will be responsible to pay back the money.

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Candise Wendland
Tulsa, US
Aug 09, 2011 5:44 am EDT

trustnet
a Financial Express company
4333 CHARLES DRIVE, ARLINGTON, TX 76006
TEL: [protected]

June 11, 2011

Claim Number FNT 06-14-44

RE: AWARD CLAIM NOTIFICATION

We are pleased to inform you that you are one of the winner in the "NORTH AMERICA CONSUMER PROMOTION DRAW" organized for all customer of Wal-Mart, Sears, Home Depot, Safeway etc.

You are entitled to the sum of US $9, 851.80. CONGRATULATIONS!

Your winning is payable to you by CERTIFIED CHECK, and will be delivered to you by a courier company (FedEx or UPS). You are therefore advised to contact YOUR CLAIM AGENT:

Charles Williams on [protected]

Monday through Fridays ...8am...To...6pm, Saturdays...8am...To...4pm (Eastern Standard Time), for further instructions on how to claim you big winnings.

We have enclosed a check of US $958.18 Per your State regulations, a tax amount of $900.00 will be required before your lump sum winning can be sent to you

TAX AMOUNT: $900.00 US DOLLARS

DO NOT ACT ON THIS LETTER UNTILL YOU SPEAK WITH YOUR CLAIMS AGENT

W. HUNTER
Vice President Finance

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sick of scams1
, US
Jul 02, 2011 8:54 pm EDT

I got the same one and i live in Florida, I've got two this month from some other person or people.

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Adeline M
Chicago, US
Apr 09, 2011 9:01 pm EDT
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I just received a check a few minutes ago with a letter signed by Ron C. Eglins, President of Globe Test Market, 1750 Lundy Avenue, San Jose, California. I am suppose to contact my co-ordinator Ms. Lisa Wright to o"validate" the check. I have been searching for employment for six months now and in that time from responses from job postings responded to on Craig's List I have received $10, 000+ in money orders and checks which are all counterfeit. It makes me sick how these people are trying to scan those looking for employment. I

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Eeeek!!
Elkton, US
Jan 28, 2011 1:33 am EST

I am so glad to see this site here. My brother has learning disabilities and was quite excited to receive the check these scammers are sending out. His was in the amount of $3, 920.00. They sent all the phone#'s others have received and told him he had to send them $2, 900.oo for the taxes on his $39, 850. (thirty nine thousand eight hundred fifty dollars) . Once they received the tax money on his winnings he would receive the 39 grand by a courier company in the form of a Certified check. However they advised him to contact his claim agent (Tracy Parker [protected]) first. Their company heading is from "Financial Express" at
One Broadway, 16th Floor, Cambridge MA, 02142. It claimed he was a winner in a promotion draw organized for all customers of Walmart, Sears, Home Depot, Safeway, etc.
As I say, he has learning disabilities and doesn't understand. He is so trusting and naive, and believes in these things. It's just a good thing he has cynical sister, who believes in no one and nothing. I made him promise not to do anything til I saw it. It really pi$$e$ me off that people take advantage of others who don't understand. And it really hurts people. What about those who don't have others to protect them?
To anyone searching to see if this is a scam or reality... SCAM SCAM SCAM SCAM! shred it and toss it!

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moonrunner
mimsw, US
Nov 08, 2010 8:24 pm EST

I recieved one today 11/08/2011 from NORTH AMERICA CONSUMER PROMOTION DRAW. For the amount of $990.00 to be trnsfered for taxses back to RAY MARTIN, OR MELISSA GORDON.TAX AGENTS.In CANADA.Total amount won is $9, 100.00 dollars.This amount was writen off PEOPLE'S FIRST COMMUNITY BANK Orange City Fl 32763.Contact numbers. TEL. [protected] or [protected]. (Vice President Finance) C. GILESPIE. Top of letter head reads. OPINION DATA NETWORKS INC.45 Montgomery Street. Siite 3340 San Francisco, CA 94104. I live in Florida.This is a scam. There is no such place. DO NOT CASH OR SEND ANY MONEY TO THESE PEOPLE.

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cory park
new hope, US
Sep 03, 2010 7:18 pm EDT

ok i just got the check yesterday and i dont have account to cash it so i give it to my mom to check it for me and she bacilly she give the money from her account and she's still waiting on the check to be clear, I the research today and everybody said is a scam! WTF so mad i try to call the bank of the check name Texas Fedrel creadit union dey close! so now i dont know wat to do! good thing is that i still have the money my mom give me!

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6:04 am EST
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Trustnet fraud — scam

Claim Number: PYC 00529-ts
Final Notice...

States I won a "Consumer Promotion Sweepstakes Drawing" ... for which I never entered for Stores in UK and United States, -- Walmart, Krogers, Sears, Harvest Food, Home depot, Dillars, JCPenny's
Entitled to a sum of US$50, 000.00(Fifty Thousand Dollars). Assigned Claim Agent Steve Brown [protected]... To make things "official" they send a pretty good looking check (watermarks, company letterhead, Official bank, etc..) Only problem, is that the company they are representing "Trustnet" is not the lettterhead on the Check... the check is coming from COMCAST Financial Agency Corp. (A Comcast Cabel Communications Group Company) Midwest Division ... with an address of 29777 Telegraph Rd, Ste 44008, Southfield MI 48034.

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5:01 pm EDT
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Sending checks to people, especially senior citizens who need money!!! A letter was sent with a check for 3, 950.00 promising we would win 50, 000.00 and all we had to do was sen 2, 950.00 of the check they issued and call the following no# Stacy Brown: [protected]. Tax Agent: Theresa Green 453 2nd Ave, London, United Kingdon, L33 N5Y. Payment Method...

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5:29 pm EDT
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Trustnet check fraud scam

Received letter stating I won $50, 000 for using department stores (i.e. Walmart, Safeway). Included in the letter was a check for $3, 850.00 asking that I send $2, 850.00 via Western Union to Ms. Julia Jones, 49 Mottingham Road, London, United Kingdom Se29z. After depositing the check at my bank I was notified that the check would be cleared after midnight the following day. The following day I withdrew $3, 200.00 from the bank and sent $2850.00 to Julia Jones Western Union of ($2, 985.00 total including $135.00 service fee). Later that evening after checking my account I notice an additional $3, 900.00 was missing and the bank notified me that the check had bounced. (My contact person was Marvin Anderson - [protected]). What can I do?

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Marksnagel
, US
Nov 08, 2019 5:21 pm EST

I did a little research myself knowing full well it was a scam. On Google maps, the return address on the envelope checks out as a real aI ddress to the York Civic Center in Toronto however it is a government building with Court houses. So they found a real building just not one that would be part of the award.
I looked up the address on maps and yes there is The National Bank of Indianapolis on that spot. If you are going to use a bank as part of your scam, at least pick one that exists.
I then looked for Trustnet. There were no exact matches in Arlington by the street name but they were close. However all were in housing areas. Also the letter stating I was a winner did not have my name on it, only that it was an award claim notification.
Why would there be three different places involved? Award letter envelope from Canada, check from Indianapolis, and award letter from Texas. The award letter from Texas being mailed from Canada should be your first trigger.
And since I was done playing, I checked it out here on the internet.
Thanks Complaints Board for helping the unsuspecting.

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2:24 pm EDT
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Trustnet fraud checks/winnings

I received a letter of a Award Claim Notification/from trustnet/a financial Express company~~~~saying I won 9, 851.80 dollars. With a check of 985.18 to be deposited in a bank, which did, like a stupid dumb ###. I fell for it~~~the check was to be deposited, wait 24hrs to clear, then send to a Paul Anderson, Burlington, Ontario. Canada~~~western union. Then call a Debra May, at trustnet~~~[protected]~~~claim agent~~~to give her the the control number of the 900 dollars sent by western. Which I did~~~~wait 24hrs again and call and this Debra May would tell be the winning money would be sent by fedEx or UPS~~~~called again and this Debra May said I had to send 324 dollars plus 28 dollars for insurance for such a large sum of money. I did what they said like a stupid. I received no money. Plus the they send which cleard was sent back to my bank as account not located. So altogether I lost about 1400 dollars~~~~~I reported all this to the FBI~~~~

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indifferent2u
Sacramento, US
Sep 28, 2010 10:09 am EDT
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That was too obvious but since they wanted $2, 900 plus $150 to Western Union it, I thought it a good time to say I had fun waisting thier time. But I am writting the President Obama to let him know it is time to cut off all aid and food to these countries who are selfishly wanting a free meal and a paycheck too [censored].

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9:24 am EDT
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Trustnet check scam

This company preys on elderly people hoping for the dream of big winnings. It's very sad because they give people false hopes about the money they have "won." My 92 year old mother was almost duped by these people until she let me in on what was happening. She still wants it to be true. I hate "companies" like this that take advantage of people's hopes and dreams! Had she deposited the "tax" check and sent the money that was requested, her account would have been seriously overdrawn. Please do not be swayed by sweet talk and checks that look very real!

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