Family Savings Club
reviews & complaints

They wouldn't let me stop the call and transfer me to city garbage can collection service. This afternoon, I called to get the recycles to be picked up. The receptionist transferred me to someone who I thought was from San Francisco Garbage Collection. Instead of recycle collection, he mentioned to compensate me with a $100 gift card for the garbage collector's failed system. I must paid $2.89 one time charge. Because the SF Garbage Collector was not staffed to answer the call, it was transferred to them, he said. I kept asking which answering service I was transferred to. After they received my credit card info, the guy said, "Family Saving". While on the phone, I googled Family Saving. It showed up with the fraud reviews. I hung up the phone and call my bank to block the charge. BE CAREFUL WITH ANSWERING SERVICES!

I thought I had dialed my credit card company and the recording came up about a $100 reward and to press 1 if interested. I did press 1 because I thought it was my credit card company and I thought that at the end of the other promotions that I had to listen to I would finally get to talk to my credit card company. I was cut off when I asked to be transferred to the department I was calling about. I have not been able to reach these people even though I have tried repeatedly online and by phone. I have no contact information on them or any of the promotional offers that I thought I was getting through my credit card company. How can I stop from being charged for these promotions that I really know nothing about. I have not received any information as to how to cancel these memberships.

I was dialing the number for my local DSHS so that I could do my mid certification review for my food stamps. But it appears that I dialed the wrong number instead a dialing 2233 I ended up dialing 2232. So somebody comes on the line and offers me a $100 gift card for Walmart or target. Naturally I think that it's safe because I'm calling the Department of Health services I didn't believe it was a scam at 1st. While I was still on the phone and they well they said that they would connect me or if we end up getting disconnected they would put me on the call back line. Now I am worried that I will not be able to use my debit card if they call my bank to pay my bills I won't be able to pay my bills if I let the bank know what has happened. Unfortunately I don't think I have another choice because I called back the number and when I told them that I want my information in the name taken off the list they hung up on me.

I never received the promised $100 gift card and got charged twice on my debit card within 3 seconds. Two different amounts totalling over $50! I am on a fixed income and will now, not be able to make it through the month! Please close these scammers down! They have been getting away with this for too long!
They go by the name Family Savings and either call you or send a mailer, saying that you won a gift card for $100.00 to use at Walmart, ect. They say they need your credit card info to charge a small fee to overnight the card. They do not send a card overnight. In a week or so, you get a packet with info on the program which gets you discounts on online purchases. These discounts are available without the membership. If you try to call and cancel the discount you cannot get through to a live agent as you must. They charge your card whatever they want! These scammers have been doing this for a long time and need to be stopped!

This company has been ripping people off since at least 2013! Why haven't they been locked up by now? They call people up and promise to send a $100 gift card. They say they need to charge the card a few dollars to send the gift card and then they process monthly fees for discounts that you can get for free! They do not send the gift card that the customer has paid to have shipped. Complete fraud! They say they are based on Delaware, probably false they are just criminals who prey on the gullible. I am going to do what I can to try and get them busted! The kicker is that they are also selling fraud protection!

I dialed a wrong number, looking for State Farm. The man who answered told me he was affiliated with State Farm, an answering service, and that, due to the long wait, he was giving me a gift card, which isn't unusual. The only thing was payment for shipping, so I gave it to him. Then he proceeded to try to sell me on other things, which I refused. Then he gave me a direct "State Farm" number which took me to Family Savings Club. He lied and misrepresented himself - CRIMINAL - I had to cancel my card. This is a legitimate company that seems like it is guilty of dishonest practices, based on the other reviews. They need to be brought down somehow. I worked phone sales as a young woman and I never lied about myself or what I was selling. This galls me doubly as a former sales person.

Started receiving robo calls from "Lisa" at Family Savings Club. Now Lisa does not provided a company name anytime during her greeting. She just tells you to select opt. 1 to get your free prize. Who is calling?. Select opt 1 in hopes of a human. The human answers, gives you their first name only. They ask for your full name and address to obtain your prize. Still no company name. You have to practically threaten them to find out who is calling. They will finally give out the company name, but was told seriously, that they won't provide a physical address do to AG's finding them. I am not kidding per Michael Flowers at Family Savings Club. I was also told that they do no verifying if a number is on the so called, Do Not Call list. This is from employees mouths. They need to stop!