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CB Fast Food Chains Chili's Grill & Bar Complaints #142-161
Chili's Grill & Bar

Chili's Grill & Bar review: service

B
Author of the review
8:39 pm UTC

I visited the Chili's in Iowa City, Iowa today by the Coral Ridge Mall. "Just so you know I have been working in restaurants for over 20 years" I walked in and there was no one to greet us at the door. We stood there for 3 minutes before someone sat us. I assume it was the manager because he was standing at a table on a laptop, he had looked at us a few times before seating us. We sat at the table for another 5 minutes before a server came over. Right away I knew we were in for crap service because there was only 4 tables in the place. She took our drink order and food order since we had plenty of time to look at the menu. The food came out in 10-12 minutes witch I didn't think was to bad at all. My steak was spot on how I ordered it, the loaded mashed were on point, the broccoli was good but a little cold. I assume it is preportioned and microwaved. After we got our food then the server checked on us once and then gave us the bill. The biggest part of the problem was the slow start to the experience. I noticed people coming in after us had to wait some time before being seated. Except when black people came in, then they got seated right away. I'm not screaming racism but it did look that way. This was the first time I have ever been to a Chili's and enjoyed the food so I will be back, just not this one.

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  1. Chili's Grill & Bar Contacts

  2. Chili's Grill & Bar phone numbers
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  3. Chili's Grill & Bar emails
  4. Chili's Grill & Bar address
    3000 Olympus Blvd, Dallas, Texas, 75019, United States
  5. Chili's Grill & Bar social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 21, 2026
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Chili's Grill & Bar Category
Chili's Grill & Bar is ranked 10 among 57 companies in the Fast Food Chains category
#08 Wendy’s Wendy’s #09 Panera Bread Panera Bread #10 Chili's Grill & Bar Chili's Grill & Bar #11 Dairy Queen Dairy Queen #12 Arby's Arby's

Most discussed Chili's Grill & Bar complaints

the drink was terrible
1
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