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CB Fast Food Chains Chili's Grill & Bar Complaints #142-161
Chili's Grill & Bar

Chili's Grill & Bar review: poor management and no service ( 2 comments)

B
Author of the review
8:14 pm UTC

My wife and I decided to have a meal out after a hard day's work. Chili's is about 5 minutes from my home. First there was no greeter for about 3 minutes. Not the friendliest guy. We were seated and 15 minutes went by and not one person even acknowledged us. No water. No nothing. I watched as I presumed that it was the manager who walked down the aisle twice without even acknowledging us. We left as who wants to patronize a establishment that doesn't seem to want your business. What a shames as it's only 5 minutes from my home. We've eaten there several times before and the service is never stellar but not this bad. There are other restaurants just as close to my home. My question is...if the manager knows he's short staffed, why is he not on the floor taking orders and bringing out water and drinks?

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Sean798105
Baton Rouge, US
2 comments
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Dec 27, 2021 3:29 pm UTC

It must be a cooperate problem. Cause when employees report things to them. We are ignored and fired. Store #1617 got the worst general manager ever. They don’t sanitize dishes. Cause they never have any. And dishwasher been broke for 3 months or more

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Sean798105
Baton Rouge, US
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Dec 27, 2021 3:31 pm UTC

They don’t resolve anything. They cover for there managers

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  1. Chili's Grill & Bar Contacts

  2. Chili's Grill & Bar phone numbers
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  3. Chili's Grill & Bar emails
  4. Chili's Grill & Bar address
    3000 Olympus Blvd, Dallas, Texas, 75019, United States
  5. Chili's Grill & Bar social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 21, 2026
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Chili's Grill & Bar Category
Chili's Grill & Bar is ranked 10 among 57 companies in the Fast Food Chains category
#08 Wendy’s Wendy’s #09 Panera Bread Panera Bread #10 Chili's Grill & Bar Chili's Grill & Bar #11 Dairy Queen Dairy Queen #12 Arby's Arby's

Most discussed Chili's Grill & Bar complaints

the drink was terrible
1
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