Checkers & Rally's review: Rude service by Jerry

On the night of October 29.2020. I had an awful experience with a with a drive thru son named Jerry. He was really rude. I ordered 2 big bufords...1 with extra onions extra mayonnaise no pickles... Sounds simple right... So I drove up to the window after ordering and I asked " Sir can you please make was like its only onions.. I was just trying to make. sure that there are extra onions on the burger.. He yelled NO I CANT. YOU DIDNT ASK FOR EXTRA ONIONS BECAUSE I TOOK THE DRIVE THRU ORDER. He then looked at the register screen and saw that he did ring up extra onions and did not apologize for yelling and being rudely mistaken. The burger was for my passenger and he said he had never had issue ordering extra onions... Jerry said well you have to pay for it in a rude tone and my passenger. My passenger was like I have been coming to Checkers for many years and I have never had an issue with getting extra onions on a burgers... Jerry said I dont care how many years you have been coming to Checkers... My passenger goy upset because of how rude Jerry was talking to me and I remained calm to try to mediate the situation and my passenger just asked for his money back since Jerry would not add extra onions to the burger then Jerry said I am not giving you your money back because he did not like how my passenger was talking to him after Jerry said he would not finally give him the money back but Jerry did eventually. I guess Jerry was in a rotten mood but there was no reason for him to be rude with me for no reason... I just wanted to make sure extra onions were going to be on the burger. He represents Checkers in a bad way... If you go there and Jerry is at the window dont ask for onions or he will scream at you.