Cheapoair — not existing flight with non existing seats
We paid for the flight and upgraded seats. The flight was cancelled along with the seats. There is no way to return the money. Contacted customer service several times. The message says that the waiting time is 15 sec. In reality, they put you on hold for 30 minutes or so. They refused to transfer you to supervisor. Never got the money back regardless of the promise to process the refund 1. Whiting 48 hours. 2. On certain date. 2. On another certain date and another... Total fraud. Selling nothing but exactly what they advertised: AIR, AIR and AIR but NOT CHEAP AIR!!! Contacted executives of the company. No difference. The so called VP of Customer Service selling AIR give you the promise to refund the money but leave you with the AIR and nothing else.
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