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Meridian Travel & Tourism Customer Service Phone, Email, Contacts

Meridian Travel & Tourism
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1.0 28 Reviews

Meridian Travel & Tourism Complaints Summary

0 Resolved
28 Unresolved
Our verdict: Engaging with Meridian Travel & Tourism at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Meridian Travel & Tourism reviews & complaints 28

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Newest Meridian Travel & Tourism reviews & complaints

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11:14 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Meridian Travel & Tourism - Travel and holidays

So me and my husband purchased our package in June the same year. We were delivered the bonuses that came along with our package though its not that smooth and the response not that prompt they manage to deliver it like the gym memberships, and the Welcome dinner for 2. We used our travel package days for the first time in September going to Armenia. At...

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12:02 pm EDT
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Meridian Travel & Tourism itinerary

Initially we are worried when we read their reviews on other portals

But when we meet them in their office and re clarify about my package we understood the whole concept and process. They presented me again the concept and answering all my confusion.

First trip to Bali was well organized although we had to follow up a bit

about our itinerary. Overall they managed to arrange it accordingly based on our option.

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4:43 am EDT
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Meridian Travel & Tourism accommodation

What truly set De Meridian apart was their commitment to customer satisfaction. A dedicated representative was available to assist me throughout the trip, ensuring that everything was going smoothly. This level of personalized service went above and beyond my expectations and made me feel valued as a traveler

I also appreciated their focus on sustainable and responsible travel. They demonstrated a genuine concern for the communities and environments they operate in, which aligns perfectly with my values as a conscious traveler.

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Is Meridian Travel & Tourism legit?

Our verdict: Complaints Board rates Meridian Travel & Tourism highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about Meridian Travel & Tourism raises questions. Diligently reviewing Meridian Travel & Tourism's client feedback and resolution practices is recommended for those considering Meridian Travel & Tourism's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

Meridian Travel & Tourism earns 88% level of Trustworthiness

Excellent Trust Notice: Meridian Travel & Tourism near-perfect at 88% trust. Use with confidence, maintaining usual caution.

Meridiantraveltourism.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Meridian Travel & Tourism website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Meridiantraveltourism.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Meridian Travel & Tourism's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • Meridiantraveltourism.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The meridiantraveltourism.com may offer a niche product or service that is only of interest to a smaller audience.
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4:35 am EDT

Meridian Travel & Tourism Accomodation

The excellent lodging options provided by De Meridian are one of its distinguishing qualities. The variety of elegant and conveniently situated hotels and resorts they have in their portfolio pleasantly surprised me. No matter what sort of visitor you are, De Meridian offers it all, whether you're looking for a relaxing seaside vacation or a lively city-center experience.

However, I believe that the communication and information flow could be improved. During my interactions with De Meridian, I encountered delays in response times to my queries and concerns. It would greatly enhance the customer experience if there were faster and more efficient channels of communication, allowing travelers to have their questions addressed promptly, especially when planning important details of their trip.

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4:31 am EDT

Meridian Travel & Tourism holiday package

During the trip itself, every arrangement was seamless. From accommodation to transportation, I was met with top-notch quality and convenience. The carefully selected accommodations were not only comfortable and stylish but also conveniently located, making it easy to navigate the city and access key attractions. The attention to detail extended to the transportation arrangements as well, ensuring that I could make the most of my time without any logistical hassles.

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4:19 am EDT
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Meridian Travel & Tourism Lodging and accomodation

Meridian offers a wide variety of lodgings, which is definitely commendable. Options are available in a variety of setups and designs to suit diverse traveler tastes. I like the variety of options and thought the hotel I stayed at was typically of excellent quality.

I do believe that several parts might be improved, though. Although the loyalty card program claims to offer special perks, I noticed that depending on the a place to stay the scope of these benefits varied greatly. While some homes appeared to provide more complete benefits, others just offered basic perks. A greater level of consistency would be good in order to give every consumer an enjoyable and fair experience.

Desired outcome: I'd appreciate a response over this matter

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4:46 pm EDT

Meridian Travel & Tourism Misleading tourism company, untrust worthy, services waste of time

We bought the package for 18k+++ but they is lead us in all way we knew it only after we wanted to take their services but they cannot provide it. They lied to us that they can booknus hotel services here in uae and around the world. We wanted to book only here in UAE to try but it took us a month but they cannot even book us a hotel anywhere. We wanted a refund but they cannot provide.

Even there customercare is not helpful. All false responses.

Please contact us it you wanted to file a case to them as we wanted to stop there operation to help also others with there lies.

Whatapp us or call [protected].

Desired outcome: Full money refund and company operation license stop.

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Hauchhum
, US
Aug 21, 2023 8:54 am EDT
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They still doing the activities at this address as of yesterday (20 Aug 2023): Element By Westin, Backside of Aloft, Behind Le Meridian, G Floor.

Go and catch all of them. Remember to take their photographs as an evidence.

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MiKeL Gonzales
, US
Jun 25, 2023 2:35 am EDT
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yes im also victim in this company the say loyalty card but never deliver the promise for my travel. im trying to call but they always said customer care will contact me for my cancelation. lets file a complain fto this company otherwise lot of people get victim also for the over promise

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Maricel Torres
, US
Jul 13, 2023 6:55 am EDT
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Please count me in

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Yawa Kamo
, SG
Jul 25, 2023 2:11 pm EDT

Count me in.. I am also a victim, purchased made last July 17 2023.

ComplaintsBoard
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5:57 am EST

Meridian Travel & Tourism meridian travel deal

i was charged 10, 000 dirham from my credit from meridian travel agency for the service i have not use. it was on january 2019 in abu dhabi. I was not able to reach the company for so long. they neither respond to my call nor my emials. they took my hard earning money and run away. i would like to bring this matter to the attention to tak action.

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Lorenmrey
Ajman, AE
Aug 31, 2023 9:54 pm EDT

U got refund?

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Lorenmrey
Ajman, AE
Aug 31, 2023 9:54 pm EDT

Have u got the refund?

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Faaz Mohammed
, US
Apr 05, 2023 5:21 pm EDT
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Same here 🥲

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1:12 pm EST

Meridian Travel & Tourism ALL THE FON NUMBS Getting Switched off ?

I m Amit manghnani, i paid amount of aed 10, 000 to Meridian Travels and when i want to use this package all companies numbers are switched off where to contact ? does company run away ? my payment has gone ?...

please reply if anyone knows about this company ?
[protected]@gmail.com
[protected]@yahoo.com

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javed Mohammed
, US
Mar 10, 2023 7:24 am EST

Guys you'll need to contact Dubai police and file a complaint against them. It's your hard earned money don't let anyone to take it just like that.

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Author of the review
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Harish Varyani
, US
Mar 10, 2023 12:06 pm EST

Mr Javed

You are replying after one year?

You really got time ?

Thanks for your Suggestion keep.it with you.

ComplaintsBoard
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2:28 am EST

Meridian Travel & Tourism Fake travel and tourism company (Meridian)

This fake company called me and said that I have won free tickets and then gave me tiny golden coin and offered me different packages to register.
I chose the 72 days for 20.000 aed.
I tried to contact them many times but they were giving me vague reply.
I headed to their office which was closed. And there were court documents on sticked on the door
I was shocked to know from the tower guard that they ran away with our mony.
Please help me to get my money back.

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Update by DuhaRami
Jan 31, 2021 2:32 am EST

The location of this company was in UAE /AbuDhabi

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Sehree Ammad
, US
May 25, 2021 6:51 pm EDT

They did the same to us and took 38000 from us.I don't know how to get our money back from these cons who are not afraid of God 😔

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Omsd
Abu Dhabi, US
Jun 23, 2021 11:12 am EDT

can i get your mobile number or your email to contact with you, as the same thing happened with me.

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5:44 am EST

Meridian Travel & Tourism Fake travel packages

Well, same as others i fell into a scam with this travel agency, can anyone advise me with details what shall i do ?

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2:55 pm EDT

Meridian Travel & Tourism Travel package paid and company is not there

I have taken the travel package of AED 6000 (14 nights) from Meridian Travel & Tourism in 18/09/2019, and nothing utilized till now. They didn't give any bookings till now by saying many reasons and now the website is not working, no contact number. I need my money back.

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11:19 am EDT

Meridian Travel & Tourism Travel Package

Since I bought a 5000 dhs. Package in december, I tried to reach them but everything is closed! I think they tricked us and don't know what action to take to get my money back!

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8:10 am EDT

Meridian Travel & Tourism Holiday scam

They captured me by giving gold coin and false free travel voucher.
They have done fraud of aed 22000 by saying that they will provide international and local travel for 70 days. I can use these 70 days in any time.
After that I sent mail for bookings 3-4 times but I did not get any proper response.
I have not availed single service. They have take our hard earned money.

Please help me to resolve the issue. I am still paying emis.

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4:34 am EDT

Meridian Travel & Tourism Fake holiday contract, no response, no calls, no booking for our holidays

Fake holiday contract
The company called on my mobile phone saying they have a meeting with cities business personnel, so I joined them in a hotel room. There me and my husband were asked to sit and discuss with them about the holiday packages which if succeeded, we would be given a gift voucher. We were told about different holiday packages and they manipulated us with their holiday contract all around the world. We paid in advance of AED 11, 000/- for 35 days holiday package and received no successful response afterwards. It has been almost 8 months and none of them are in contact. No email replies, no call receive, nothing! It was just a scam!

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Omsd
Abu Dhabi, US
Jun 23, 2021 11:12 am EDT

can i get your mobile number or your email to contact with you, as the same thing happened with me.

ComplaintsBoard
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8:16 am EDT

Meridian Travel & Tourism Booking holiday packages

l has booking holiday package with Meridian Travel agents it was 14 days holiday and l already payed. l am trying to call them but no anyone answer and phones are not working. l hear many people complain for Meriden Travel so can you help me regarding this issue please.
My contact number [protected]
My name is Mehmet yildirim

For them adress and information
Head Office - MENA Region, Al Dana, Danata Tower A, 24th Floor, Office No 2404
> P.O Box. 92198 | Abu Dhabi, UAE
> T: +971 [protected]

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Omar2020
, US
Jul 28, 2020 3:43 am EDT
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Tourism Department complaint form http://casereporting.gov.ae/ComplaintRegister/complaint.html?dept=RENU&locale=en

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Omar2020
, US
Jul 27, 2020 5:03 am EDT
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Office is closed and website expired..
I visited their office and the attached was on the door.. seems they runaway!
Better you file a case as well..

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6:52 pm EDT
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Meridian Travel & Tourism Fake holiday contract, no service

I signed a contract with them in December and tried to book 3 times till February, every time they failed to fulfill the request.. a friend insisted on a reservation and it was done through booking.com!
I filed a complaint with the consumer protection department but unfortunately got rejected saying the company exists and promised to do their best to serve.. and moreover any signed contract should be taken to court not CP.
I'll follow "nasmtl" and file a civil case too..
I encourage others to do the same.
I will include (Ammas taste flour mill) in the case, as their credit card machine was used in my payment, and the shop exists in Hamdan street.

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Janna Ali
, US
Nov 08, 2020 4:51 pm EST

I have the same case and I want to know exactly what to do

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JFK61
, AE
Aug 13, 2020 10:36 am EDT

I fell for the same scam, called to hotel on Thurs 2nd Jan 2020, went to police following morning (Friday, having been duped on the Thursday evening at the hotel) early as I thought it strange my 19, 000 payment went to Ammas Taste Flour Mill and suspected it was a fraud) Police told me they looked legit and told me to come back later if I wanted them to investigate. I called the hotel from where they were operating and they told me they were uthere again on the Friday afternoon/evening so I went back to the hotel again, got shown a copy of their trade Licence and got a copy of the sales guys Emirates ID. The story he told me convinced me they were legit and he said to draw by their offices if I had any doubts. A week later I got an invoice for 2nd 19, 000 as I'd paid first half 19, 000 of a 38, 000 package. When I advised them that I'd agreed to pay the 2nd 19, 000 incrementally and that their website wasn't working to allow me to make bookings they told me that they would invoice me monthly for the remainder once the website was fixed. Didn't hear any more from them. Just now tried ringing and call is diverted to another number with a voicemail.
I haven't filed a case yet but wonder if there's any point. How have you got on with your case?

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Author of the review
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Omar2020
, US
Aug 13, 2020 11:54 am EDT
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Replying to comment of JFK61

Will proceed with the case in a few days, as it goes to an attempt of reconciliation first.
Would be helpful if others do the same.

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Kousay
Abu Dhabi, AE
Dec 02, 2020 12:25 am EST
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Replying to comment of JFK61

I have fallen under the same scam
Would you please be kind enough to email me a copy of their trade license and EID in order to open a civil case
naassani_k@hotmail.com

ComplaintsBoard
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11:21 am EDT

Meridian Travel & Tourism No service, no response, no contact

They have renamed the company from meridian travel & tourism to meridian tourism therefore there customer care address is [protected]@meridiantourism.ae
and company website www.meridiantourism.ae
By doing so they are trying to befool government department
when a complaint about them to Abu Dhabi department of economic development there customer care representative replied as follow

"'All our transactions have been suspended until further notice by the company's management due to the difficult economic conditions the company is going through, the current time is COVID-19 due to a pandemic

Meridian Travel and Tourism pledges and is committed to providing all of our services to our valued customers once the pandemic is over

Therefore, we ask your Excellency to cooperate in light of the current economic difficulties

Thank you for your cooperation
... Yours sincerely

Ahmed H. Saleh,

customer care Team"
I share this with all of you my efforts. with no benefit no money return

Now the Abu Dhabi Department of economic development has advised me to move to commercial court for further action.
syed Rizwan

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MiKeL Gonzales
, US
Jul 03, 2023 1:26 am EDT
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i dont understand why the UAE not making action to this company a lot of people already scam but the sad thing is cannot get the money back because they already sign the contract. no service given no one assist you once you paid the amount.

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Anas AbuGhazleh
, US
Jun 21, 2022 1:18 pm EDT

Do you have thier Business License number ?

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Amr Hujainah
, US
Oct 22, 2021 12:08 pm EDT

Hello team,

I have been in the same problem. Could any one pls share his experience and the best way to collect back my money.
Mobile : [protected]

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taaluq Foundation
, US
Aug 11, 2020 8:20 am EDT

I really like your contribution with such a good collective approach, I love reading them, l would extremely appreciate it if you add ME in your assortment to lend ME a thumbs up additionally and maintain the great work although.
besides, i will be reading them whether or not it might be affirmative or no :)

https://spectrum-tech.net/
support@spectrum-tech.net

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nasmtl
, US
Jul 14, 2020 7:13 am EDT
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I already moved a civil court against them. First initiated reconciliation through court and they called them, the same reply they gave to reconciliation court. So I moved this to civil court.

So please everyone file the civil case, then only we can get our money back.

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Xan Jones
, US
Jul 22, 2020 8:12 am EDT
Replying to comment of nasmtl

Hi Nasmtl, I want to do the same. Where did you go to file a case again this company. Do you have any emails or contacts you could share. Thanks

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nasmtl
, US
Jul 22, 2020 9:01 am EDT
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Replying to comment of Xan Jones

I went to Injaz in Marina Mall with receipts and contract. They will file the case, first it will go to reconciliation dep. then you have to do a civil case which the court will do.

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chat1610
, AE
Aug 11, 2020 7:53 am EDT
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Replying to comment of nasmtl

is there any way that we can do a collective civil action ?

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Anas AbuGhazleh
, US
Jun 21, 2022 1:16 pm EDT
Replying to comment of nasmtl

hello dear , Do you know thier Business License number ?

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Rmaq
, US
Jun 06, 2023 4:29 pm EDT

Hi same here just wanted to ask if you filed a civil court to them.

We wanted to do the same.

They got 18k+++ from us

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rksun
, US
Jul 26, 2023 12:03 pm EDT
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Replying to comment of Rmaq

Hi, have you filed in civil court?

Maybe better if we all gather and file a class action to these scammers.

ComplaintsBoard
A
3:58 am EDT

Meridian Travel & Tourism Fake holiday contract

The company called on my mobile phone saying they have a meeting with cities business personnel, so I joined them in a hotel room. There me and my husband were asked to sit and discuss with them about the holiday packages which if succeeded, we would be given a gift voucher. We were told about different holiday packages and they manipulated us with their holiday contract all around the world. We paid in advance of AED 10, 000/- for 35 days holiday package and received no successful response afterwards. It has been almost a year and none of them are in contact. No email replies, no call receive, nothing! It was just a scam!

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1:12 am EDT

Meridian Travel & Tourism Fraud company

I got registered with Meridian Travel & Tourism in Aug 19 and purchased pacakge of AED 21500 for life time services.

I have not availed a single services which they made promises at the time of selling it.

Now company employees not responding. No body comes to office. Company website is not working.

I want back my hard earned money.

Please help me on this.

Regards,
Piyush Jhanwar
+971 [protected]

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Meridian Travel & Tourism contacts

Phone number

+971 24 441 936

Website

www.meridiantraveltourism.com

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