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CB Travel and Vacations CheapOair Complaints #342-361
CheapOair

CheapOair review: Ticket refund to include extra fees charged

P
Author of the review
5:50 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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On June 3, 2019 I scheduled a flight from Las Vegas, NV to Vienna on Condor Air through Cheap-O-Air. When I couldn't find a return flight site I contacted them for help in scheduling a return flight. This was a direct flight, round trip, economy class. I was on the phone with their scheduling office for over an hour and a half and at the end of the call I had a return flight ticket, which cost me much moe than my one ticket cost plus hidden fees and overcharges which I had never heard of. Today, June 28 2019, I called to cancel my flight on July 3, 2019 because of a medical situation that prevented me and my wife from flying at this time and I requested to reschedule for the next month (August 2019). They politely informed me that this action would cost an additional fee of $599.00 per person just because I cancelled. This would put my total cost to increase by almost $1, 000.00 and at this time I refused and hung up. I feel that Cheap-o-Air overcharged me in the first place for a flight that should have only cost around $3, 400.00 versus the $4, 306.00+ ticket fees charged. My Booking is #[protected]. I feel that this company operates on hidden fees, overchrged tickets and undisclosed fees and information and if no refund is not forthcoming, rest assurred that I will take this matter all the way to the highest court and every media source I can find to put information out to the public of how this company operates. This is a corrupt travel agency and people should be aware of their practices.

CheapOair response
Jul 01, 2019 8:16 am UTC
CheapOair customer support contacts
Phone numbers

+1 (800) 566-2345

+1 (888) 525-7569

Address

c/o Fareportal Inc., 135 West 50th Street, Suite 500, New York, NY, 10020, US

Website

www.cheapoair.com

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  1. CheapOair Contacts

  2. CheapOair phone numbers
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    USA - English
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    India
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    Customer Service Manager
    More phone numbers
  3. CheapOair emails
  4. CheapOair address
    c/o Fareportal Inc., 135 West 50th Street, Suite 500, New York, New York, 10020, United States
  5. CheapOair social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 23, 2026
  7. View all CheapOair contacts
CheapOair Category
CheapOair is ranked 35 among 403 companies in the Travel and Vacations category
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