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Champion Windowswrong price

I RECEIVED A QUOTE FROM A SALESMAN OF CHAMPION ON A FRENCH DOOR. TWO DAYS LATER I CALLED HIM TO STOP BY AND PICK UP HIS CONTRACT HE HAD SIGNED. HE TOLD ME THAT HE HAD MADE A MISTAKE AND CHARGED ME FOR ONLY ONE OF THE TWO FRENCH DOORS IN WHICH THE PRICE WAS ORIGINALLY 2127.00 AND HE WOULD GET BACK TO ME WITH THE NEW PRICE. THE NEXT DAY HE CALLED ME TO SAY THAT THE MANAGER SAID I COULD GET THE SAME SET OF DOORS AT COST OF 3799.00 DUE TO THE ERROR THAT THE SALESMAN HAD MADE. I DON'T TRUST THIS COMPANY DUE TO THIS HUGE MISTAKE AND THINK THAT THEY SHOULD ABIDE BY THE SALESMANS PRICE THAT WAS GIVEN TO ME IN WRITING. IF ANYONE SHOULD PAY THE DIFFERENCE IT SURE SHOULDN'T BE ME...

Responses

  • Ma
    maskpeanut May 29, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Champion just blows though salesman like your toilet goes though water and it sounds like the both of you had gotten a hold of a rookie salesman that didn't have a clue what they was doing and was just winging it to get the INK as they say it at Champion. That is typical within the Champion organization as a whole. Most sales professional that has any ethical standards what so ever can see the writing on the walls at Champion that says "USED CARS" and would just move to something more professional then the Champion organization as they are headed up by a bunch of ole tin siding salesmen from years gone past. Its just a revolving door at most of Champion branch locations. Most of the sales staff just get tired of getting rejected because of Champion outrageously high prices for just standard quality equipment that can be purchased else where for a much lower prices. Champion lives for the uneducated customers that hasn't done there purchasing homework and buys into there fake false front. Champion will represents themselves of being "SUPERIOR" with there trained sales pitches and sales tactics but the siding that they are selling is a CRANE brand siding which can be purchased though any local siding contractor for about half of what Champion is trying sell it for. Champion also uses SUB CONTRACTORS to install there products. The only thing that is SUPERIOR about Champion is the crap that is coming from there salesman lips as most only know what they have been trained to say or told to say by the Champion trainers. Champion will not stand by any salesperson as they are all just independent commission only sale people and they will say anything to get the ink on there contacts. You would be amazed what goes on under the vial at Champion. Oh I forgot its "AGREEMENTS" as contract is a bad word at Champion. Once the ink on the contract and they get you past any contract recession period your BBQ. BUYERS BEWARE.

    1 Votes
  • Kd
    K Dunham Mar 28, 2010

    I ran into a similar situation. We needed to have our soffits replaced and were looking to use siding in place of stucco. Same thing happened with the salesman. Took measurements, told us they would remove the existing stucco and put up the new soffits (we asked if the stucco would be removed 4 TIMES!!!). After signing the contract, we got a phone call, a week later, saying that there was a problem. The price quoted, the price written on the contract, did not cover the removal. Now the price was going to be DOUBLE what was on the signed contract. After being blown off and told that they would not budge from the NEW PRICE, we canceled the contract and we still are trying to get the soffit replaced. Even launching a formal complaint with the BBB didn't get a response, let alone an apology.

    Champion stands behind its salespeople, not their word or contract. Unless you have a ton of money to waste in this economy, go with someone else.

    0 Votes

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