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CB Window and Door Installation Champion Windows 1600 Century Center Pkwy #108, Memphis, TN, 38134, US
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Champion Windows
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Champion Windows

1600 Century Center Pkwy #108, Memphis, TN, 38134, US
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Champion Windows - Crappy customer service

We entered into a contract to have a custom sunroom built in August 2020. Unfortunately, we were duped into their "financing offering 0% interest and 0 payments for one year." Of course, Champion immediately received 50% as down payment to start the construction. Long story short, it has been five months with nothing to show for $18k. I cannot get a specific person to talk to about our sunroom. I have received stupid phone calls repeating what we already have agreed to. I just wish I would have read these reviews before signing with Champion. I am looking into legal action against them for breach of contract!

Desired outcome: Cancellation of contract with no penalty.

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AnotherIrateCustomer
, US
Jun 28, 2021 9:06 pm EDT
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Similar story here. Four months after signing the contract in Feb 2021 for a sunroom was told that the tech that remeasured my sunroom took the paperwork with him when he left the company. The sales rep then stated that manufacturing is at least nine months behind schedule and there are a significant number of irate customers. Rumor has it that a class action lawsuit is in the works. All that can be said is our deposits are in jeopardy for the foreseeable future.

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