Clera Windows + Doors

So, I had an experience dealing with Clera Windows + Doors at their website clerawindows.com. Let me tell you, it wasn't really a good one. I ordered some windows at a particular time but they arrived late, which really delayed the installation process because the installer was on vacation or something. When they finally got around to installing the windows, we discovered that one of the windows was cracked! They ended up replacing the window, but it took them three whole days to do so. And to top it off, the windows were dirty!

One person who really stood out for me during the purchasing process was Salesman Eugene. He was very easy to talk to and made me feel very comfortable about my purchase. But when the problems started, he was nowhere to be found. I called and called but he never answered or returned my calls. I'm just hoping that if anything more serious happens with my windows in the future, this company will stand by their warranty. I'm sorry to say this, but I would not recommend them.

I think the biggest problem I have with Clera Windows + Doors is that once they have your money, they just don't seem to care anymore. The transaction should not end once the payment has been made. They have a responsibility to their customers beyond just taking their money. I'm really disappointed and I'm pretty sure I'm not the only one who feels this way.

Got a new set of windows from Clera Windows + Doors and pretty happy with how they look. The folks who sold it to us were pretty friendly and nice during the purchase, but we've had a lot of issues post-sale. We ordered our windows almost 3 months ago, and installation was delayed without any information provided to us. It was pretty frustrating, and we had to contact them multiple times to get any updates. Would have appreciated it if they kept us in the loop better. Finally, we got the windows installed, and we're pretty glad with how they look. They seem to be of good quality, but only time will tell. I hope we don't have any issues with them, but if we do, I hope the warranty process is smoother than the purchase process was.

I'm really frustrated with the experience I'm having with Clera Windows + Doors. The sales team said that my project would take 12 weeks to be ready for the install. It's now been 26 weeks and there hasn't been any communication from the company about my order. I've reached out to them multiple times, but no one has gotten back to me.

It's really disappointing, but unfortunately it seems like this kind of thing is all too common these days. Companies make all kinds of promises, but then fail to follow through. It's clear to me that Clera Windows + Doors has taken on more work than they can handle.

If you're thinking about working with this company, I would encourage you to look elsewhere. It's just not worth the hassle and the disappointment. There are plenty of other window and door companies out there that are more reliable and trustworthy.

I bought 4 dang ol' windows and a fancy shmancy Garden Door from Clera Windows + Doors, and let me tell you, it hurt my wallet like no tomorrow. I forked over a grand total of $8,420.00, and would you believe it, they messed up on the size of the Garden Door! That cost me a whopping $3,100.00 more! When they finally got it installed, it leaked like a hot dang sieve. I started seeing frost on the interior whenever it got cold, and rain just waltzed right in through the bottom. And if that wasn't bad enough, the screen don't even slide! All them screws they used rusted and broke off, making it harder'n a bull in a china shop to open and close. I swear to y'all, I got swindled something fierce by these slicksters. And don't even get me started on the "fix" they tried to pull. They just slapped a piece of felt where they thought air was getting in! Talk about half-assed. Save yourself the heartache and stay away from these jokers. Once they got your hard earned cash, they ain't gonna do squat to make it right. I reckon I gotta start a good ol' fashioned Twitter and social media campaign to warn folks from making the same mistake I did. If you're in Cornwall Ontario like me, do yourself a favor and avoid Clera Windows + Doors.

I had the most frustrating experience with Clera Windows + Doors. A couple of years ago, I decided to replace 13 windows and a sliding door for my home. The salesman was pretty enthusiastic about selling me their products and was very attentive before the sale, but everything went downhill after the installation.

The sliding door's lock was busted from day one, and the first time I called them for a repair, it took about two weeks for someone to show up. Even then, all they did was a quick fix that only lasted for a short time. Fast forward to today, and it's the fourth time that the lock has broken, and they still haven't done anything to address the problem.

I even asked them to replace the door, but they refused to do so, leaving me with no choice but to suffer through their shoddy workmanship. To make matters worse, their customer service is a joke. When I brought up my concerns to the manager, Rita, she laughed me off, and the sales representative, Steve, won't even respond to my calls.

I'm at my wit's end, and I've decided to take legal action against Clera Windows + Doors. It's extremely frustrating to have to deal with a company that sells faulty products and doesn't care about their customers once they get their money. If you're considering using Clera Windows + Doors, I highly recommend that you look elsewhere.

Got my windows and door from Clera Windows + Doors and dang man, it took a long time to get everything. We ordered it back in July and they said they'd come in October but they didn't. Had to keep calling them up to see what was what and all they gave were excuses, like COVID was stoppin' everything. Psh, like that wasn't a surprise.

Anyway, they said the patio door guys were on strike for 7 whole weeks but we couldn't switch it up with another place. Plus, they're Canadian but everything's made in the US of A. Shoulda known that beforehand.

But here we are, December 1st and still nada. They got our dough but we ain't got nothin' but a no-good war'anty on windows that ain't even there. Man, I wish we never bothered with 'em.

I just wanted to give my own personal take on Clera Windows + Doors and the experience that I personally had with them. Honestly, it was a complete and total nightmare. I saved up for quite a while to be able to purchase 19 brand new windows for my home, spending nearly $20K for the project in full. However, when the windows finally arrived, they weren't even what I paid for!

It has been an absolute nightmare trying to get the company to take responsibility for their mistake and make it right. Unfortunately, they have been completely unresponsive and unwilling to do anything to address the issue. This has left me with no other option than to take legal action against the company and their president.

To make matters worse, I have learned that my experience is not unique. My brother who lives in Scarborough also had a terrible experience with Clera. They installed the wrong windows at his home as well, and he was left with the same frustration and disappointment that I have been dealing with.

Honestly, I do not recommend Clera Windows + Doors to anyone. No matter where you live in Ontario, they will not deliver on their promises and will leave you feeling frustrated and disappointed. It is absolutely vital that you proceed with caution if you choose to work with this company.

In closing, I just want to say that I would strongly encourage anyone considering working with Clera to think twice before moving forward with this company. They have caused me and my family a great deal of stress and heartache, and I would hate to see anyone else go through the same ordeal. Please, be careful and choose wisely when it comes to home renovations and the companies that you work with.

This compny Clera Windows + Doors (clerawindows.com) made me to wait for 16 weeks for their promised installation of my new main door. I was told initially that it will be done in 4 to 6 weeks, but i had to wait 8 weeks before i called the company. The sales rep i spoke to then said that it was finished and the installer will contact me for installation, but no one ever did. I had to make several phone calls to Alex, my supposed installer, who kept telling me that he doesn't know anything about it and that he'll check with the factory. He never called me back as promised. Finally, i had to make three calls to customer service before someone attended to my complaint.

Guess what? No one ever called me back after those calls. When the sales rep came back from vacation, i contacted him and he too said that he'll check and call me back. But surprise surprise, he never did. It was already the 15th week and i was already getting angry and upset about the situation. In the end, the installation was done after 16 weeks, after i had to make several phone calls and endure lots of stress.

Honestly, i do not think it was worth paying $5200 for a door that gave me such stress and headaches. The whole experience has left me displeased about this company and i do not recommend them to anyone.

They seemed pretty awesome at first, but like everything else, just wait until there's a problem. I thought I was getting a great deal with Clera Windows + Doors, but boy was I wrong. Turns out their warranty meant absolutely nothing when I ended up having a big draft from one of my windows and even found out there was mold growing inside! When I called up the salesman John to see what could be done about it, he acted like he didn't even know what the problem was and insisted that the window wasn't to blame. And as if that wasn't bad enough, he then told me that if I wanted a second opinion, I'd have to pay $155.00 per hour for someone to come out and inspect it--ridiculous!

What made matters worse was when they claimed that they "thoroughly" checked the window but somehow missed the fact that the crank arm was broken. It's like they didn't even bother to do their job correctly. But what really stank was when they finally got back to me with a useless 10% discount on new windows that were obviously marked up by at least 100%! And to top it all off, they even wanted me to take down my review--like that was gonna happen!

In the end, I ended up replacing the window myself (not with their crappy product, of course) and that solved all my problems. So if you're looking for a good window and door company, I suggest taking your business elsewhere. These guys just don't stand behind their products when the going gets tough.

I gotta tell you guys, my experience with Clera Windows + Doors was just plain awful. I mean, seriously, they should really watch who they let drive their company trucks. One of their guys attacked me out of nowhere while I was driving in Peterborough. Can you believe it? I mean, the dude straight up broke my side mirror and tried to hit me before jumping back into his truck and taking off.

But here's the kicker... turns out the guy who attacked me was the OWNER of the company! Yeah, you read that right. And now he's calling my house and my work, leaving me all kinds of creepy messages. His name is apparently Dave Crawford, Mike Crawford, or James Leclerc. So if you see any of those names pop up when you're dealing with Clera, watch out.

I've even got proof of the messages he's been leaving me. They're from the number ***444, and they're just vulgar and threatening. I mean, what kind of company lets someone like that represent them? Definitely not one that I would recommend to anyone.