Champion Windows — truth about champion and the bbb
I made the mistake of working for this ripoff company for a short period of time. I left Champion and hit the afterburners in moving onto something else other then trying to sucker each customer into doing something that is not in there best interest.
If your thinking about going to work for Champion or purchasing any of its products you should check yourself and don't waist your time and just look further at other offering instead of making that big mistake that you will most certainly regret. A lesion learned on my part but I was one of the lucky ones by getting out on my own terms. I found out that the local organization was just a revolving door.
I seen numerous customers that entered into sales contracts with the Champion organization and for one reason or another they wanted out after signing contract with Champion. Champion will just hold its customers hands to any and all contracts even though there was not any product ordered for that customer order or that job. Within my State they have laws that protects a customer for up to 72 hours after a purchase that was made within the home but not within purchases made within the Champion showroom. The sale people was required to write on the contracts that its was agrees and understood that a showroom purchase was not solicited within the customers home and the sales was not covered by the 72 hour writer recession. If the customer signed that contract they was locked into it terms as soon as the showroom doors hit them in the their backside. The customers could not back out of a showroom purchase and if any customers pushed any issues I seen Champion outright threaten its customer to how Champion would stop trying to work with them at all. If the customer protested or prosed any other actions on Champion they would lose there down payments and they would have to hire an attorney and go though a long and drawed out process to settle with Champion. Almost always a customer would be required to agree to giving Champion a satisfactory rating with the BBB if they did come to any agreement to settle any issues with them.
If a purchases were made on a weekend I knew that Champion could of canceled the contract as the manufacturer didn't even have the order yet as only the sale people worked the weekend. Even if an ordered was entered into the Champion computers they could of just called and backed up on any orders within a certain time line. Champion will never back up on any sale as its all for the sake of a sale or profits even if they have to lie, cheat, and steal from its customers. It also doesn't mind pitting its sales people and its customers between each other.
Within the Champion sales training manuals it state that the more money that a salesman can get as a down payment the less likely for a customer would want to back out of its contracts. It teaches its salesman to get a higher down payment of 50% or more to protect Champion so they could used its as leverage on the customers who might choose to back out of contracts. Of course if the customer made a purchase within there home and was protected by the 72 hours right of recession and Champion had no alternative but to just give the money back but Champion would take its sweet time in returning that customers money. This happen more often then what you would think mainly due to the customer finding out that they really had over paid way to much for the Champion products and its services.
Champion business selling model is based on trying to get its customers really emotionally involved within the sales presentation and then signing the Champion sales contracts for higher profit morgins on the spot. The Champion salesman's commissions pay program is geared so that the salesmen would want to get a 50% down payments because if they don't it does effect how and when the salesman is paid for his sale or project. With the larger down payments the sales person receives most of his commissions up front when with the lower down payments a salesman has to wait for his commissions until the project is finished.
After seeing numerous customers confutation's within the Champion showroom I often wondered why there wasn't multiple issues that came up with the local BBB. How does Champion get away with treating its customers in that manner and just challenging them. Champion has always brags about its BBB status but after working at Champion I know why now. Even most local awards are given to this organization solely due to its advertisement dollars and that is what it all comes down to. It is the ole mighty dollar at work. It is just a self serving wheel going full circle for all involved. You would be surprised on what go on behind the Champion veil.
The BBB accredited program really should to be investigated as its just a shell game by the BBB and they are just [censored] themself out to the organizations that pay them under the accreditation program. I have seen some other competitors that had a F rating with the BBB and all the sudden they ended up getting a A+ rating under the BBB accreditation program? The BBB would like the consumer's to think that the accredited program is a plus when they are really on the take.
Its just A BIG RIPOFF for all consumers that get involved so its just best to move on to another company that doesn't have to play these games with its customer or its employees. One of these days Champion corporate might weak up and see that its time to make changes to its business model but it might be way to late as people do not like being ripoff by Champion and the BBB. Thank you,
More Champion Windows Complaints & Reviews
- Champion Windows - junk windows sloppy installation
- Champion Windows - misinformed people!
- Champion Windows - multiple windows problems
- Champion Windows - sales tactics
- Champion Windows - sloppy job & incorrectly installed windows
- Champion Windows Manufacturing & Supply Company - windows
- Champion Windows - window quality
- Champion Windows Manufacturing & Supply Company - I am complaining about an installation of a sunroom on the back of my house.
- Champion Windows - wrong price
- Champion Windows - horrible mis-measured windows