Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Internet Providers CenturyLink Complaints #2-21
CenturyLink

CenturyLink review: Voice

J
Author of the review
8:12 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Centurylink was charging me for things i was using. Example 2 microsoft office. Originally it came with the business package. They said in order to not get charged for 2 ea. I would have to upgrade to the new system. Said the system I was originally set up with was discontinued. They said it would be seemless and I wouldnt even notice. So on June 15 I gave the ok for the new system. The next day I noticed that my domain name email, bowes@bowes.net quit working. No one was able to help me after many calls. I will tackle it later. The main problem is on June 30 my landline quit working, After numerous phone calls and long wait times, numerous chats It is still not working. You always get the run a round. No one knows what their right hand is doing so they pass you on to a different department or give you another number to call. You then nave to give them your credintials before they will talk with you, over and over again. I was just about getting ready to quit centurylink althgether when I receive 2 postcards in the mail. It said they had a voice soluition that they will give me free until the service I had was up and running. I called the number on the postcard - after long hold I was told that I would need to talk with a different team. I tried the phone number I was fiven and no one knew anything about the offer. I offered to take a picture of the post card but no response. I am re evaluating my life. I am a senior now and this situation has cause me loss of business, wasted time, etc. I can't take it anymore. I am thinking about throwing in the towel and closing my business. Centurylink, if you want my business, you now can call me at my email bowesoffice@yahoo.com and let me know if you can help! I am done contacting you. If I contact you again it's going to be disconnection. I have lost 100 percent trust. Please don't appologize when you correspondant with me as I dont' believe you!

Desired outcome: Fix the problem, provide what was offered on the post card.

Confidential Information Hidden: This section contains confidential information visible to verified CenturyLink representatives only. If you are affiliated with CenturyLink, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More CenturyLink reviews & complaints

CenturyLink - Fraud 90
CenturyLink - Unsolicited phone calls 51
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CenturyLink - extremely slow internet service 69
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CenturyLink - century link rip off 134
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
CenturyLink - bad service 48
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CenturyLink - vacation plan
CenturyLink - Nuisance calls
CenturyLink - poor customer service and incorrect bills 1
CenturyLink - centurylink's subcontractor cut my gas line
CenturyLink - internet/I was told one thing and then it didn't happen.
View all CenturyLink reviews and complaints

  1. CenturyLink Contacts

  2. CenturyLink phone numbers
    +1 (800) 244-1111
    Click up if you have successfully reached CenturyLink by calling +1 (800) 244-1111 phone number 3 3 users reported that they have successfully reached CenturyLink by calling +1 (800) 244-1111 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (800) 244-1111 phone number 9 9 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (800) 244-1111 phone number
    Headquarters
    +1 (877) 348-9005
    Click up if you have successfully reached CenturyLink by calling +1 (877) 348-9005 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (877) 348-9005 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (877) 348-9005 phone number 1 1 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (877) 348-9005 phone number
    Internet Service
    +1 (877) 348-9007
    Click up if you have successfully reached CenturyLink by calling +1 (877) 348-9007 phone number 5 5 users reported that they have successfully reached CenturyLink by calling +1 (877) 348-9007 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (877) 348-9007 phone number 1 1 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (877) 348-9007 phone number
    67%
    Confidence score
    Phone Service
    +1 (866) 314-4148
    Click up if you have successfully reached CenturyLink by calling +1 (866) 314-4148 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (866) 314-4148 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (866) 314-4148 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (866) 314-4148 phone number
    Prism TV Service
    +1 (866) 963-6665
    Click up if you have successfully reached CenturyLink by calling +1 (866) 963-6665 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (866) 963-6665 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (866) 963-6665 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (866) 963-6665 phone number
    Ordering Services
    +1 (800) 423-8994
    Click up if you have successfully reached CenturyLink by calling +1 (800) 423-8994 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (800) 423-8994 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (800) 423-8994 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (800) 423-8994 phone number
    Payment Specialists
    +1 (877) 837-5738
    Click up if you have successfully reached CenturyLink by calling +1 (877) 837-5738 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (877) 837-5738 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (877) 837-5738 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (877) 837-5738 phone number
    Moving Services or Billing & General Customer Service
    +1 (877) 803-8414
    Click up if you have successfully reached CenturyLink by calling +1 (877) 803-8414 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (877) 803-8414 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (877) 803-8414 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (877) 803-8414 phone number
    Disconnect or Cancel Services
    +1 (318) 628-7981
    Click up if you have successfully reached CenturyLink by calling +1 (318) 628-7981 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (318) 628-7981 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (318) 628-7981 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (318) 628-7981 phone number
    Engineering And Technology Management
    +1 (505) 250-4393
    Click up if you have successfully reached CenturyLink by calling +1 (505) 250-4393 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (505) 250-4393 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (505) 250-4393 phone number 3 3 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (505) 250-4393 phone number
    Infrastructure Engineering
    +1 (407) 628-6624
    Click up if you have successfully reached CenturyLink by calling +1 (407) 628-6624 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (407) 628-6624 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (407) 628-6624 phone number 1 1 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (407) 628-6624 phone number
    Sales Engineering Manager
    8558914083
    Click up if you have successfully reached CenturyLink by calling 8558914083 phone number 0 0 users reported that they have successfully reached CenturyLink by calling 8558914083 phone number Click down if you have unsuccessfully reached CenturyLink by calling 8558914083 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling 8558914083 phone number
    Small Business
    8772990946
    Click up if you have successfully reached CenturyLink by calling 8772990946 phone number 0 0 users reported that they have successfully reached CenturyLink by calling 8772990946 phone number Click down if you have unsuccessfully reached CenturyLink by calling 8772990946 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling 8772990946 phone number
    +1 (800) 603-6000
    Click up if you have successfully reached CenturyLink by calling +1 (800) 603-6000 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (800) 603-6000 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (800) 603-6000 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (800) 603-6000 phone number
    +1 (888) 320-3452
    Click up if you have successfully reached CenturyLink by calling +1 (888) 320-3452 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (888) 320-3452 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (888) 320-3452 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (888) 320-3452 phone number
    More phone numbers
  3. CenturyLink emails
  4. CenturyLink address
    930 15th St. 11th Floor, Denver, Colorado, 80202, United States
  5. CenturyLink social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 21, 2026
  7. View all CenturyLink contacts
CenturyLink Category
CenturyLink is ranked 13 among 53 companies in the Internet Providers category
#11 Frontier Communications Frontier Communications #12 ViaSat ViaSat #13 CenturyLink CenturyLink #14 TPG au TPG au #15 Tikona Digital Networks Tikona Digital Networks
CenturyLink Alternatives
ACT Broadband 8 reviews MWEB.co.za 459 reviews Rain.co.za 1 review ViaSat 31 reviews TDS Telecommunications 100 reviews