The complaint has been investigated and
resolved to the customer's satisfactionResolved Century Tow / FINEX Group LLC — Unexpected, unjustified tow charges
resolved to the customer's satisfaction
I recently recieved a collection notice from Finex Group, saying I owe from a towing/ storage fee's from a car I sold over a year ago. I sold my nice car to this kid whom did not submit the release of liabilty to the DMV, but I did. I sold the car "as is" becuase it needed some work to pass smog and so I also have the bill of sale. I faxed the collection agency the copy of release of liability with the bill of sale and they are telling me it isn't enough for them to stop from this affecting my credit. This is a total scam because I never recieved any information about the car I sold being found abandoned nor did I ever recieve notice that there had been a lien placed on it and by the way this car I sold has already found a new owner whom purchased this vehicle from an auction and is in the process of registering it under her name. Can you please tell me how to go about getting this cleared up?