Empire Credit and Collection’s earns a 1.8-star rating from 1 reviews and 4 complaints, showing that the majority of clients are dissatisfied with debt collection services.
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Empire Credit and Collection, and their representative, Melissa L***, are the BEST!
Empire Credit and Collection, and their representative, Melissa L, are the BEST! I spent 7 months of my valuable time tryin to get in touch with a client for a payment they owed, but they never responded to my calls or emails. But then Empire came in and collected our company's money in just 2 months. Empire Collections was super helpful throughout the whole thing. I really recommend them!
Empire Credit and Collection Complaints 4
False claim
False claim. Agent provided an unsubstanciated account with a fradulent account number. There is no judgement.
The company keeps calling and harassing me, making threats
The company keeps calling and harassing me, making threats. I told them that I don't recognize the account and that I don't owe them any money. Mr. Eddie T has threatened me and used strong profanity words. He threatened to take me to court and keeps emailing and calling even after I asked them not to contact me anymore. I have at least 5 emails and voicemails saved with Mr. T's threats and false accusations.
We got some real annoying phone calls from this dude named Mr
We got some real annoying phone calls from this dude named Mr. Bill O from Empire Collection Agency. He was straight up yelling at my wife and saying some sexist and antisemitic stuff. Like, seriously? Who does that? And it didn't stop there, this guy kept calling our house like crazy, even before 7:00 in the morning. Talk about rude! On top of all that, they're trying to collect a debt that we don't even owe. It's all because of this shady contractor who lied and cheated us. But guess what? Empire Collection Agency didn't even bother to check if the claim was legit. Can you believe it?
Is Empire Credit and Collection Legit?
Empire Credit and Collection earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Empire Credit and Collection has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Empire Credit and Collection has claimed the domain name for empirecollectionagency.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Empirecollectionagency.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Empirecollectionagency.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Empire Credit and Collection protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Empire Credit and Collection has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
I paid Empire Credit and Collection to file a complaint in court to collect money from a debtor
I paid Empire Credit and Collection to file a complaint in court to collect money from a debtor. It's been 4 months now, and every time I ask if the complaint has been filed or served, they give me the runaround. They keep blaming Covid for the delay in filing the case. So, I decided to call the clerk's office to check, and guess what? They have no record of the filing. According to them, it should only take a day. If Empire Credit and Collection can't prove that they filed the case with the county of *** before 10/29, I want a refund.
Overview of Empire Credit and Collection complaint handling
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Empire Credit and Collection Contacts
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Empire Credit and Collection phone numbers+1 (631) 251-7500+1 (631) 251-7500Click up if you have successfully reached Empire Credit and Collection by calling +1 (631) 251-7500 phone number 0 0 users reported that they have successfully reached Empire Credit and Collection by calling +1 (631) 251-7500 phone number Click down if you have unsuccessfully reached Empire Credit and Collection by calling +1 (631) 251-7500 phone number 0 0 users reported that they have UNsuccessfully reached Empire Credit and Collection by calling +1 (631) 251-7500 phone number
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Empire Credit and Collection emailsadmin@empirecollectionagency.com76%Confidence score: 76%It
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Empire Credit and Collection address26 Railroad Avenue #117, Babylon, New York, 11702-2204, United States
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Empire Credit and Collection social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 13, 2025
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