Castlewood Plumbing’s earns a 1.3-star rating from 2 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their services.
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So, I had Castlewood Plumbing Co replace my sink strainer and they charged me a whopping $339
So, I had Castlewood Plumbing Co replace my sink strainer and they charged me a whopping $339. The part only cost $50 and it took them just 10 minutes to fix it. When I called to complain, they told me they charge based on "book" time. That means they charged me over $250 for labor alone! Not cool.
so I had Castlewood Plumbing come out to my crib in west St
so I had Castlewood Plumbing come out to my crib in west St. Louis County and they charged me $450 for a job that took like no time at all. They used to be called Thome Plumbing, but I guess they changed their name or whatever. Anyways, last year they did the same job for me and only charged $167. Like, what the heck, man? Just wanted to let y'all know so you don't get ripped off like I did.
Castlewood Plumbing Complaints 1
I gotta say, I had a pretty bad experience with Castlewood Plumbing Co
I gotta say, I had a pretty bad experience with Castlewood Plumbing Co. I had a leak in my neighbor's bathroom fan vent and reported it to my property manager. The plumber they sent, Nell, didn't communicate with me at all about what he was doing and just went ahead and replaced the shut-off valve and wax ring without showing me any defective parts or telling me the cost. The invoice just said "it appears to be leaking," which doesn't really tell me anything. I think he thought the HOA was gonna cover it, but I ended up having to pay for it myself. Not cool, man.
Is Castlewood Plumbing Legit?
Castlewood Plumbing earns a trustworthiness rating of 82%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Castlewood Plumbing. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Castlewoodplumbing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Castlewoodplumbing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Castlewoodplumbing.com you are considering visiting, which is associated with Castlewood Plumbing, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Castlewoodplumbing.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The castlewoodplumbing.com may offer a niche product or service that is only of interest to a smaller audience.
- Castlewood Plumbing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Castlewood Plumbing complaint handling
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Castlewood Plumbing Contacts
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Castlewood Plumbing phone numbers+1 (636) 394-6737+1 (636) 394-6737Click up if you have successfully reached Castlewood Plumbing by calling +1 (636) 394-6737 phone number 0 0 users reported that they have successfully reached Castlewood Plumbing by calling +1 (636) 394-6737 phone number Click down if you have unsuccessfully reached Castlewood Plumbing by calling +1 (636) 394-6737 phone number 0 0 users reported that they have UNsuccessfully reached Castlewood Plumbing by calling +1 (636) 394-6737 phone number
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Castlewood Plumbing emailsinfo@castlewoodplumbing.com99%Confidence score: 99%Supportthome@castlewoodplumbing.com10%Confidence score: 10%
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Castlewood Plumbing addressPO Box 278, Wildwood, Missouri, 63038-0278, United States
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Castlewood Plumbing social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 10, 2025
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