LDR Industries / LDR Global Industries Complaints & Reviews

LDR Industries / LDR Global Industries / I have a tuscany brass double lavatory faucet

Jun 10, 2019

I purchased this faucet from menard's in 2008. They no longer sell this style of faucet and am unable to get replacement parts at the store. The faucet that I purchased is now leaking from spigot on the hot water side. How do I get replacement parts to fix this problem? I have the lifetime...

LDR Industries / LDR Global Industries / ldr 520 3320cp shower head

Jun 09, 2019

I purchased this says lifetime warranty after a week I went to change the water function and and where it connects to the shower neck cracked and started spraying all over the place I contacted them twice with the problem email address and phone number no reply at all from this company I...

LDR Industries / LDR Global Industries / kitchen pulldown faucet

Dec 26, 2018

Bought sprayer hose less than three years ago and the hose is leaking, it's the pulldown spray sink bought at menards, I been back to store no help there and 4-6 stores and nobody has the hose now I found it is a regular problem with your product! I now understand why the name is not on...

LDR Industries / tuscany volk model 5170ss single-handle coil kitchen faucet

Nov 17, 2018

I bought a tuscany volk single-handle pull-down coil kitchen faucet, model number: 5160ss from menards 12 months ago and now the coil is leaking right in the middle. I went to the menards store that I purchase it from - no replacement parts and they offered no assistance whatsoever. I've...

LDR Industries / tuscany sharena faucet

Nov 13, 2018

I purchased a tuscany sharena faucet from menards. Model: 5188ss Menards sku: 6736075 Variation: stainless The hose on the pullout has split and now leaks. Menards won't help because they claim to have no stock. They said to contact ldr industries: [email protected] and request the new pull out...

LDR Industries / tuscany faucet

Apr 10, 2018

Purchased tuscany faucet from menards, the high arch pull out type. Within a week the full stream started to slow until it became only a dribble while the spray still had full flow. Took it back to menards for exchange, my mistake, and installed the replacement faucet only to have it do...

LDR Industries / tuscany facet

Jan 08, 2017

I purchased a tuscany faucet at menards, installed it and it worked for a couple days and then just stopped working. Returned it back to the store and was reluctant to purchase another tuscany but figured if it was a differe, time model it should be fine. Well I was wrong... We installed...

LDR Industries / faucet


I have a faucet that is just over a year old, and it has since gone bad. It is a pullout spray model, and it won't activate and sticks between the spray and stream. I have gone back to the store I bought it from, (menards) and they sell no parts. I have e-mailed ldr twice in two week...