Cash Crusaders review: Dixon tv 58inch

Good Day
I would like to log a Complain its regarding my Tv I bought on the 3082021
the Tv is A Dixion 58Inch which cost R6500.00, on the [protected] the tv was bought back to the shop as it started showing a yellow line on it I was told it will be in repairs for 7-21 working days after the 21 working days I came to cash Cruisaders in Brixton which I bought the tv there I was told its not yet fixed I then called the repairs I spoke to a man named Godswill I was told the tv is not there I then called Headoffice they told me I need to wait for another week I waited I came back to the store they said the tv is not here I should came back the following week and so it has been going on for the past two months today which is the [protected] I came to the store today yet my tv is not here at the store at the store they told me headoffice does not want to credit my tv, I phoned Headoffice I spoke to a lady named Terresa I wanted to explain her my story she then dropped the call in my hear I called back again she dropped it again then the manager at Cash crusaders at Brixton said that we need to take this further because they have been strugglying to get the dixon tvs from repairs they have been crediting people but they find this very strange why they dont want to credit us for the TV the manager also asked Headoffice to Credit us for the tv but they told him we need to wait again for the TV