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Casey’s General Stores Customer Care Service

Casey’s General Stores, Inc.

One SE Convenience Boulevard
United States - 50021

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Casey’s General Stores Complaints & Reviews

Casey’s General Stores / Breakfast

Screwit on May 24, 2017
Stopped into the caseys store in Monroe Iowa to get a breakfast pizza and was greeted with an argument by one of the cooks, she informed me that due to a large order she threw all the breakfast pizzas in the trash, her incompetent attitude lost you another customer, not everyone are early...

Casey’s General Stores / payroll problems/second assistant attitude and behavior unprofessional

Rachel Chilton on May 15, 2017
will be calling soon. to long to write out but I am having problems with management (supposed second assistant) has a very bad attitude and has been rude to customers so much so that there has been many complaints on her in the past year that I have been employed there and now they are...

Casey’s General Stores / Employee conduct

Tracy Sisney on May 8, 2017
Today 05/08/2017 at 4:30 pm, my children and I went to the Caseys at 1305 S Main St, West Frankfort, IL 62896 #1 location. As I pulled into the parking lot, I noticed they were busy and there was a lot of traffic entering and exiting. I was not getting fuel, so I was attempting to pull up...

Casey's General Store / Kitchen

Vashti Wright on May 5, 2017
My husband called last night around 1:30 am. They woman working in the kitchen refused to take his order because she said she had 5 orders before ours.. Now why do you work in the kitchen when you can't handle making pizzas. Her attitude was awful she kept exhaling deeply into the phone...

Casey’s General Stores / Pizza

Bob Farr on May 3, 2017
I ordered a large vegetarian pizza with ground beef hold the mushrooms. I got a sausage and cheese. Then when I called, she proceed to tell me that she watched the cook make the pizza and we got what we ordered.I live about 8 miles fro the store. I am not at all satisfied with this type of...

Casey’s General Stores / poor customer service

Calolio on May 3, 2017
I stopped in to get snacks and gas the other day and the hateful readheaded girl with glasses was working again. I have dealt with her on a few occasions and every time she is so rude and unfriendly. Her tone is cold and flat and she acts like you are inconveniencing her by wanting to be...

Casey’s General Stores / Pizza I ordered

Ashley treadway on Apr 29, 2017
My family and i order pizza very often and every time we order its 3 pizzas large and atless one is made wrong. Our family ordered pizza tonight and the person who took our order was very rude on the phone wouldn't give her name or even how long for our pizza. We will no longer order from...

Casey's General Store / Poorly managed store

Complainant29102 on Apr 2, 2017
Urinal out of order and toilet and floor pissed all over. Coffee empty. Receipts empty on gas pump. Fuel filters need change and pump is extremely slow. 1 person on register while 4 were working in Cooler. This is a relatively new Store and it is always a disappointment. Candy not stocked...

Casey's General Store / Store manager

Debra dixon on Mar 31, 2017
I have worked at caseys in Red cloud Ne for a little over a year now. I loved my job. I was promoted to 1st Assistant manager by my area manager, after we lost our store manager and assistant manager. Connie Clark is on a power trip. I purchased 2 packs of cigarettes and Mintos but I...

Casey's General Store / Employee manners

Haley Usher on Mar 22, 2017
This is probably the 20th time I've been treated like crap by this one employee (Angie) at the Delmar Iowa Casey's. I'm so tired of it. I ordered a one topping pizza off of the app for $8.99. She was so rude when I went in there and she gave me the pizza for full price not the special...

Casey's General Store / A worker

Haley Usher on Mar 16, 2017
Ah employee is rude to me every time I go in there. She never says hello or bye to me. Barely speaks a word to me when checking out. Her name is Angie. When she's checking out other customers she is polite but when it comes to me, nothing. I did nothing to her nor do I even know her. I...

Casey's General Store / Exchanging a propane cylinder

Joel Tompkins on Mar 16, 2017
I went into CASEY'S in Syracuse Ne. March 15th 2017 shortly after 6:30 pm, to exchange a propane cylinder. When I arrived there was only one other customer in the entire CASEY'S property and they were fueling their vehicle at the time. I walked inside and noticed the person running the...

Casey's General Store / Theft

Ppbear on Mar 9, 2017
Ever night I'm outside at 11 p.m. before I go in for the night. I see Beth from your cullom il store load a bag some night's more than one in to her van of prepared food. I believe she is in the wrong here. This has been happening for a couple months now. I have also noticed that evert me...

Casey's General Store / Madrid kitchen/management

Justin Everson on Jan 22, 2017
Me and my girlfriend ordered a pizza last night at madrid Caseys, This was one of the worst pizzas I've ever got from any Caseys. The pizza was not done! The crust was soft and not cooked. We called and talked to somebody n told us to call back in the morning when a manager was there. I called and talked to Alannah and she told me to "Pester"Rhonda

Casey's General Stores / Bad customer service

Jessica.block on Dec 13, 2016
Lisa Ryckman harasses people she doesnt like. While I was in Caseys tonight, i walked in the door and she didnt welcome me and just walked away from me and this incident happened around 7:20 p.m. on December 13, 2016. She also calls my friend an 8 year old on more than one occasion. My...

Casey's General Store / Poor customer service

ozzchic2003 on Oct 2, 2016
The President stated on their contact page "We want to do an even better job of serving you. I will personally review your comments." This is the second time I have contacted them about their store in Wagoner, Oklahoma. I never received a call or an email to address my complaints. So, let...

Casey's General Store Employee / Laziness

Denise McCoy on Sep 1, 2016
extremely unreliable for help with everyday chores no help.Employees have friends inside and outside.Please that is so awesome to have friends but you are there to work not socialize do that off work and also cell phones are a big issue we are there to work not texting or calling or...

Casey's General Store / Asst. Manager Jackie

Mstery1 on Mar 15, 2016
I don't know what her problem is but for some reason she decided she had a problem with me and how I was doing my job. She just kept up complaining about everything that I was doing and then when I do something wrong ( which we all do) she just kept up with comments about it. Even...

Casey's General Store / District manager and Store Manager NEEDS TO GO!

Reviewer54722 on Mar 1, 2016
I have been going to Casey from the day it open its doors, in the last few years the Management and the District Manager has been really NASTY to it customers. The District Manager will not speak to anyone employee and customer and Zack the Store Manager is VERY RUDE to his employees, I've...

Casey's General Store / Management

david gaumer on Nov 5, 2015
my son just finished employment for just over 30 days. he was fired in an id or not id bust. the only problem is his manager and assistant manager. my son is not familiar with corporate politics and crap, he just wanted to work and make money. when he signed his paperwork his manager put a...

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