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Casey’s General Stores Complaints & Reviews

Caseys General Store / employee rude behavior

Ddddddddugggy on Feb 9, 2019

There is a cashier, amanda I believe is her name who is very rude to people who play the lottery. She gets an attitude with them as soon as she sees them with lotterty slips. And forget it if you have coupons she will not use them she pretends she doesn't know however she has worked at 3...

Casey’s General Stores / fountain pop.

Firefighter 1954 on Jan 16, 2019

I am a customer of the New London Casey's. And in the past few months I have noticed that the fountain diet products mostly the diet Pepsi has become very watered-down very little flavor I have said something before but the problem continues. Giving them the benefit of the doubt I tried it...

Casey’s General Stores / substitutions on pizza

Mary Ann Thompson on Dec 10, 2018

I believe it is absolutely ridiculous to mandate no substitutions on pizza. Why should I have to pay extra to leave off the sausage members of my family are unable to eat and substitute mushrooms. You can not seriously expect me to believe that you are incuring any additional cost with...

Casey’s General Stores Sycamore and 41st / coffee

Broeven on Nov 5, 2018

It's funny how every other day only one of the cappuccino selections is out of order. Or nobody wants to take the time to change it. When you only have so much time in the morning and stopping here turns out to be a waste of time. It's so inconvenient. So from now on my morning...

Caseys General Store / no pizza or food in the warmers

Wendy Chico on Oct 30, 2018

We live in the small town of lakin kansas. We have stopped into caseys many times now since it opened and there has not been any food or pizza prepared and placed in the warmers. We were told that fresh pizza is placed in the warmers every hour yet when we go into the store to get a slice...

Casey’s General Stores / the entire store

paigeypoo on Oct 28, 2018

Nothing is ever clean. There is mold under every surface in the kitchen. The bathrooms are usually disgusting. Iv seen actual poop smeared over the walls. I have found hypodermic needles in the bathroom while cleaning it. There is mold under the bathroom sink. Everything is always sticky...

Casey’s General Stores / unethical behaviour

Carl Head on Oct 20, 2018

i Carl Head went into the Chillicothe, Mo. uptown Caseys on friday night the 19th of oct. The cashier Dedra Petree was disrespectful andrude when i ask for help filling out a lottery sheet. She even cussed at me by saying fuck you. The women needs to be fired for her actions. She is rude...

Casey’s General Stores / manager and assistant trainee - unbelievable!!

Bewilderedus on Oct 20, 2018

I witnessed a sick cashier being asked for a doctor's slip repeatedly while he was trying to greet and ring up a long line of guests. As he continued to help his guests the Store Manager pulled him aside and while holding a sheet of paper up in front of her, asked him to fill out and sign...

Casey's General Store / management and store issues at fergus falls store on north union

Nelson2019 on Oct 17, 2018

I am a concerned citizen of Fergus Falls Minnesota. The last year I have noticed so many bad things about the Fergus Falls Casey's General Store that is located on North Union. Everytime you go in there the management team along with store manager are always looking crabby and cranky...

Casey’s General Stores / failure to do job properly

Machello Moririre on Oct 16, 2018

Walked in to get a sweet tea and both tea pitcher were unlabbed the pizza was dried out and not timed properly. While both manager and assistant manager was in the building. My friend walked in last night and the cashier work was cursing while on the clock. Were starting to get tired of...

Casey’s General Stores #1338 / a repeatedly rude cashier

Trisha1 on Oct 10, 2018

Cashier kathy : has been very rude to me many times due to her not knowing how to work the ebt public aid card. I have tried to explain how and what to due, if the bill is $2.78 and I only have $2.58 on my ebt cash linkcard (that is cash) I have told her she has to put in that amount first...

Casey’s General Stores / about employee that works at dresden caseys

Anonymous95 on Oct 9, 2018

Her name is Rebekah Ruby. My complaint is that on her breaks she smokes weed and goes back to work high. In my opinion that isn't good for your work environment. Kids go in your store a lot of people do and I don't want anybody getting hurt if she comes in high overboard and something bad...

Casey’s General Stores / store manager

Anonymousest18 on Oct 8, 2018

Store manager is verbally abusive to employees always cursing at them and saying demeaning thongs to them yells at them when things don't go her way tells employees they are to listen to no-one but her.. I'll never return to this location I will go to pilot from now on. Management should...

Casey’s General Stores 3282 / I asked for a pizza to made a certain way

Mary and chris good on Oct 7, 2018

I asked for pepperonis under the cheese and they have done this correctly evertime till today. I have my sons birthday party going on and I ordered 3 pizzas and I told the person in the phone 3 times to put the pepperonis under the cheese. And that I also had saved up enough card coupon...

Casey’s General Stores / an employee you have in the kitchen

Nancy Hoeme on Oct 6, 2018

I went into the Casey's truck stop in Pratt to pickup a pizza my sister had ordered. Your rude employee Teresa was working again. She walked out of the kitchen when she seen me coming to the counter to order. She walked off in the back room and made the other lady help me. She is mad at me...

Casey’s General Stores / emplyees

Concerned1975 on Oct 5, 2018

I think anybody that becomes a store manager or assistant manager should go in anytime they are called. On call at all times except medical reasons, it should be a requirement, I know of a store the assistant manager only works mornings and gets every other weekend off, while other team...

Casey's / management

Xxxzz on Oct 4, 2018

The manager at Casey's store in Houston missouri is out of control with yelling at the employees, she treats them awful and yells at them on a daily basis with customer's in the store! Many customers have stopped coming in due to her, I am currently employed with the store but...

Casey’s General Stores / service

Sugary on Sep 27, 2018

I use to work at Casey's in Ulysses ks 67880 I went in Sept 1st to wait on my brother I went in at 8:47 I had my little girl which was handed a box of pizza that said was paid for by Isaac I then was handed a box of cheese bites from my brother they were in cheese sticks he said he had...

Casey’s General Stores / employee concern/complaint

Heatherz79 on Sep 25, 2018

I have a family member that use to work at one of your locations. I have concerns regarding someone in management. Apparently this person is still employed regardless of complaints. While she worked there she was treated differently and had refusal to be trained right because sexual...

Casey’s General Stores / manager

Nicole aguilar on Sep 24, 2018

I used to work foe Casey's got gierd a month ago because of 100 dollars short on my register I had one warning of 20 bucks short and after that it was a last one and me thinking I was doing ok till the day I got fired I ask my ma aver why wasn't I told i was short on the night's I worked...