Casey's reviews and complaints 1
View all 358 complaintsCasey's - The wait
I already tried to send my complaint a few times and it didn’t work so I’m hoping this one sends.
I went in this morning for my usual coffee (03/13/24) and I couldn't even walk in because of how packed it was of people.
There was a line all the way where the refrigerators are at. I noticed that there was only 1 cashier and there were 2 other workers in a room that's behind the cashier, kind of beside where all the tobacco is at. I'm sending the complaint because don't think it's fair that there was only 1 cashier and 2 others not helping when in the morning it’s when it gets the most packed of customers since everyone is going to work and school. I watched the person in the kitchen drop everything that she was doing to help the cashier at the front, which of course I don’t know how you guys run stuff but I don’t think the person in the kitchen should have to stop and come help at the front. I really hope this changes because Casey's is always promoting "team work" and I didn't see any of that this morning. Do better.
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